Backup PINsafe on a Active/Active appliance
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Contents |
Overview
To make a backup of PINsafe, the Apache Tomcat process must first be stopped. Whilst the backup is taking place new users will not be able to authenticate.
Prerequisites
PINsafe Active/Active appliance with CMI
Symptoms
Backup required
Solution
On the Active Master
Login as admin either on the console or SSH and select:
"Backup & Restore" "Backup PINsafe, and PINsafe configuration files"
The system will prompt for a backup reason. Enter a reason, or press enter to ignore
Expected results:
Master
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Backup Started : Sun Nov 1 15:20:06 GMT 2009
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Backing up Webapps & MySQL DB... Copying MySQL: "pinsafe" DB Copying Tomcat webapps and log files
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Backup Finished : Sun Nov 1 15:20:14 GMT 2009
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Press Return to continue
Trouble Shooting
Ensure that the "Copying MySQL: "pinsafe" DB" line correctly reflects the name of the MySQL DB in use. This may be checked by looking on the DB page within PINsafe
