Delete a PINsafe user
From Swivel Knowledgebase Wiki
Overview
This article describes and highlights:
- The various stages involved in deleting a PINsafe user via the PINsafe administration console for an XML repository
- The difference between the Database and Repository 'User Set' screens for XML repositories on the User Administration screen
- PINsafe license implications
- Synchronisation considerations for XML repositories
To see more information on general user administration, take a look at the User Administration How to guide.
Deleting a user from an XML Repository
When you delete a user, it removes that user from the XML repository. However, the user is still available in the database. You can see the difference when you switch between Repository and Database options on the User Set drop down. Below, we demonstrate the process of deleting a user.
Navigate to the User Administration screen within the PINsafe Administration Console. Ensure that the XML repository is selected from the Repository drop down. Ensure also that Repository is selected from the User Set drop down (highlighted below).
Select the user you wish to delete, and click the Delete button.
Confirm your intentions, when prompted.
You will receive a warning message informing you that you need to perform a user sync to remove the user from the database.
What you should notice is that the user no longer appears in the Repository view but the user is still listed in the Database view.
A subsequent user sync as the warning dialogue box suggests, then marks the user as deleted (a line appears through the username as described in the User Administration How to guide) in the Database view. At this point the user still takes up on user count on the PINsafe license.
By purging the user you will notice the user disappear from the Database view and the user will be permanently deleted, including their PIN. The user then no longer consumes a PINsafe license count.
