Lockout Account How to guide
From Swivel Knowledgebase Wiki
Contents |
Overview
Accounts may become locked for a variety of reasons. This document deals with issues, settings and options related to Account Lockout
Prerequisites
PINsafe 3.x
Account Lockout
Causes of Account lockout: User-account is locked
How to Unlock an Acccount: How to Unlock
Maximum Login Tries
This value gives the number of logins that may be attempoted until the account is locked. This option is located on the PINsafe Administration Console under Policy/General
Maximum login tries:
Automated Account Unlock
PINsafe 3.8 onwards has the option to automatically unlock accounts after a set duration. The length of time that the account is locked for is given in minutes. This option is located on the PINsafe Administration Console under Policy/General
Account lockout time (minutes):
A value of 0 means the account will remain locked.
Note: When the Account lockout time is used, an account will remain locked in the PINsafe Administration console, until an attempt is made to login to the account, even if the account lockout time has been exceeded.
Testing
Known Issues
When the Account lockout time is used, an account will remain locked in the PINsafe Administration console, until an attempt is made to login to the account, even if the account lockout time has been exceeded.
