No transport defined for user
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Contents |
Overview
A user has a group where security strings are sent to, and an alert repository group where alert messages are sent to. These need to be defined or an error will occurr when a security string or alert is sent to the user.
Prerequisites
All PINsafe versions
Symptoms
Error Message: No transport defined for user
Solution
Ensure that the user has a valid transport, i.e. telephone number or email address.
Ensure the data source attribute is correct, i.e. mobile for AD, phone for LDAP and XML.
Ensure the user has a transport group defined.
