On Demand Delivery problems
From Swivel Knowledgebase Wiki
Contents |
Overview
On Demand Delivery allows an SMS to be sent to the user upon request. This should not be confused with the On Demand Authentication. Users may not receive a Dual Channel message or find that it is only valid for a limited time span.
Prerequisites
PINsafe 3.7
Symptoms
Users have to have single channel rights as well as dual to use DCMessage! Additionally, DCMessage actually starts a session, in contradiction to the documented functionality. This means that if you request a string on demand, you only have 2 minutes to use it, rather than it being available for use indefinitely.
Solution
Upgrade PINsafe
Upgrade to PINsafe 3.8 or later version
or
PINsafe Patch
Download and extract the following patch file
Copy the patch file to:
<tomcat_root>/webapps/pinsafe/WEB-INF/classes/com/swiveltechnologies/pinsafe/server/session
For PINsafe appliances set owner to swivel:swivel
Then restart Tomcat.
Other solutions
If this solution does not apply, see additional solutions here:
