User Missing
From Swivel Knowledgebase Wiki
Contents |
Overview
One or more users are missing in the Administration page
Prerequisites
PINsdafe 3.x
Symptoms
When viewing the user administration one or more users are missing. The users may be viewed when carrying out a username search.
Solution
Check PINsafe logs for repository synchronisation errors
Ensure correct user repository has been selected
Ensure filter is correct when used.
Ensure correct state is used
Number of users may have been exceeded in page view settings Max No of Users, and Users per page
If using PINsafe 3.5 a bug exists that stops some users being displayed correctly, upgrade PINsafe
For AD synchronisation see Trusted_Domains_in_Active_Directory
