PINsafe Credential Provider Troubleshooting |
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The following tips may prove useful for users evaluating the PINsafe Credential Provider. Installing without Microsoft.Net Framework 3.5The PINsafe Credential Provider itself does not require the .Net Framework - only the configuration utility. Therefore, if you are unwilling to install Microsoft.Net 3.5, you can ignore the warning about this being missing and install the application anyway. However, you will have to configure the application manually, as described below. PINsafe Credential Provider options not displayedIf the "Allow standard authentication" is enabled then PINsafe Credential Provider will only display the additional options if it is able to contact the PINsafe server. If PINsafe options are not displayed check the server settings and connectivity to the PINsafe server. Manually configuring the PINsafe Credential ProviderIf it is not possible to use the configuration utility the PINsafe Credential Provider settings may be edited manually in the registry. The following values found within the "HKEY_LOCAL_MACHINE\SOFTWARE\Swivel Secure\PINsafe Credential Provider" key are used by the Login:
The following values may be seen in this registry key also, but should not be changed:
Disabling the PINsafe Credential ProviderIf the PINsafe Credential Provider fails to load correctly it can be disabled using the following process:
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