Log view error
From Swivel Knowledgebase
Contents
Overview
Viewing the log file creates a Java error.
Prerequisites
PINsafe 3.5.2989
In some circumstances this can affect PINsafe 3.6
Symptoms
org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x0) was found in the CDATA section.net.sf.saxon.xpath.DynamicError: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x0) was found in the CDATA section. at net.sf.saxon.event.Sender.sendSAXSource(Sender.java:215) at net.sf.saxon.event.Sender.send(Sender.java:94) at net.sf.saxon.event.Sender.send(Sender.java:44) at net.sf.saxon.Controller.transform(Controller.java:934) at com.swiveltechnologies.pinsafe.ui.InterfaceServlet.displayXml(InterfaceServlet.java:141) at com.swiveltechnologies.pinsafe.ui.LogViewer.doGet(LogViewer.java:163) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Unknown Source) Caused by: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x0) was found in the CDATA section. at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source) at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanCDATASection(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at net.sf.saxon.event.Sender.sendSAXSource(Sender.java:209) ... 21 more --------- org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x0) was found in the CDATA section. at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source) at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanCDATASection(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at net.sf.saxon.event.Sender.sendSAXSource(Sender.java:209) at net.sf.saxon.event.Sender.send(Sender.java:94) at net.sf.saxon.event.Sender.send(Sender.java:44) at net.sf.saxon.Controller.transform(Controller.java:934) at com.swiveltechnologies.pinsafe.ui.InterfaceServlet.displayXml(InterfaceServlet.java:141) at com.swiveltechnologies.pinsafe.ui.LogViewer.doGet(LogViewer.java:163) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Unknown Source)
Solution
Options to solve the problem are:
1). Upgrade PINsafe
2). Delete the pinsafe.log file
3). set the Pinsafe log file to a small size (10k), and generate some log messages to move the invalid character to rotate to an older log file.