Swivel Core V4 Helpdesk Menu Reference

Introduction

This article is a complete reference to the Swivel Core Administration Web Console for a Helpdesk users. This page lists all the top-level menus, and each menu has its own page, referenced from this page, with the exception of a few that can be summarized within this page.

Logging In

To log into the Swivel Web Console, enter the following URL into a web browser:

https://<swivel_server>:8080/sentry

Here, <swivel_server> is the IP address or host name of the Swivel appliance.

You should be presented with the following login screen:

Enter the username of a helpdesk user. The shipped application comes with a user named admin. Click on Start Session and a TURing image will be displayed.

You now need to enter your one-time code based on the TURing image shown. The default PIN for the admin user is 1234, so enter the first 4 digits of the TURing string - in this case 2748.

If this is the first time you have run the web console, you will be presented with the End-User Licence Agreement.

You should read this, and assuming you accept it, click on "Accept EULA" to continue.

You will now be presented with the Status page.

The main menu is shown down the left side of the page. The following chapter summarises the menu items.

Swivel Web Console Main Menu

Status	Shows the status page
Log Viewer	Shows the logs
OATH	OATH token management
User Administration	User Administration
Helpdesk Guide	Show the helpdesk guide
Logout	Log out from the administration console

Status Screen

As seen above, this shows a summary of the system status, including the total number of users, numbers of users in particular states, licence information etc.

Helpdesk Guide

This displays a guide to administering the Swivel server.