View source for IP Address change for PINsafe Software Installations

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==Overview==

This document outlines the procedures for changing the IP address on PINsafe Servers that are PINsafe software only, for PINsafe appliances see [[IP Address change for PINsafe servers How to Guide]].


==Prerequisites==

Have read and followed the information in [[IP Address change for PINsafe servers How to Guide]]


==IP address Change Procedure==

===IP address change for Single Instances of PINsafe servers===

On the server running PINsafe

Stop Tomcat

Change the IP address through the OS

Start Tomcat


===IP address change for Multiple Instances of PINsafe servers using External Database===

On each server running PINsafe carry out the following in turn where an IP address change is required

Stop Tomcat

Change the IP address through the OS

Start Tomcat


===Change Management IP Address Range Configuration===

Edit PINsafe ranges.xml File from <Path to Tomcat>/webapps/pinsafe/WEB-INF/conf/ranges.xml

Change any modified ranges to access PINsafe Management Console


===Where Installed Change the ChangePIN Configuration===

Edit Changepin Config File from <Path to Tomcat>/webapps/changepin/WEB-INF/settings.xml

<entry key="imageserver">192.168.0.38</entry>

see Also: [[ChangePIN_How_to_Guide]]


===Change the PINsafe Administration Console Configuration where required===

On the PINsafe server

Edit the RADIUS server IP address if required

Edit any changes to the RADIUS/NAS entries

Edit any changes to the Server/Agent entries

See Also: [[RADIUS_How_To_Guide]]


===Change any remote device Configuration where required===

ON the Remote devices

Edit RADIUS NAS devices for new PINsafe server IP

Edit Agents for new PINsafe server IP including any remote ChangePIN and Reset utilities

Edit any registry setting referring to PINsafe IP

Edit any custom login pages containing PINsafe server IP address information


==Troubleshooting==


==Additional Information==

For assistance in the PINsafe installation and configuration please contact your reseller or email Swivel Secure support at support@swivelsecure.com