View source for Transport Attribute nil attribute but is not nillable

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[[Category:symptom]]

==Overview==

Apache Tomcat fails to start, due to a transport attribute bug.


==Prerequisites==

PINsafe 3.x with custom  attribute values


==Symptoms==

PINsafe fails to start

PINsafe server is not available

Users cannot authenticate

PINsafe Administration console is not available


==Solution==

Clear and Concise solution


The following error messages may be seen in catalina.out

'''ERROR: XML validation of "/usr/local/tomcat/webapps/pinsafe/WEB-INF/conf/config.xml" failed, error: Element has xsi:nil attribute but is not nillable in element map@http://swiveltechnologies.com/xmlconfig, line: <value xsi:nil="true" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://swiveltechnologies.co
m/xmlconfig"/>.'''

'''ERROR: XML validation of "/usr/local/tomcat/webapps/pinsafe/WEB-INF/conf/config.xml.old" failed, error: Element has xsi:nil attribute but is not nillable in element map@http://swiveltechnologies.com/xmlconfig, line: <value xsi:nil="true" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://swiveltechnologies.com/xmlconfig"/>.'''

This is caused by additional Transport Attributes being created without group entries. To resolve the issue:

stop Tomcat

backup the config.xml file, 

locate the entry which contains the line <value xsi:nil="true" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"/> and remove the required Transport Attribute from <element> to <\element>  

Example:

 <element>
          <string name="name">
            <value>Mobile</value>
          </string>
          <map name="attribute" server="LDAP server">
            <value>Mobile</value>
          </map>
          <map name="attribute" server="local_primary">
            <value xsi:nil="true" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"/>
          </map>
        </element>