Difference between revisions of "24x7 Support"
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Latest revision as of 12:52, 11 May 2017
24x7 Support
Swivel Secure provide an emergency 24x7 support service for emergency situations.
24 hour support is only available to customers who have purchased 24x7 support, and is not available on standard support. They will have been sent a document and upon completion will receive the 24 hour suppport contact details.
To contact a sales representative regarding this please email info@swivelsecure.com
Customers on standard support contracts are invited to submit their support requests through their resellers, and check the knowledgebase. If the knowledgebase does not resolve your query, resellers are encouraged to submit a support Ticket
