Difference between revisions of "User sync button not available"
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Latest revision as of 12:52, 11 May 2017
Symptoms
There is no User Sync button
Solutions
- Check the How to initially configure PINsafe is complete;
- Ensure Mode is set to Synchronised;
- Ensure required repository is selected instead of All Repositories, Example: On the Swivel Administration Console, select User Administration, select under Repository, the name of the repository that should be synchronised;
- If using Swivel version 3.6.3339 there is a bug that prevents the User Sync button appearing, upgrade to a later version of Swivel.
