Password reset reminder error
From Swivel Knowledgebase
Revision as of 12:30, 2 February 2010 by Gfield (talk) (New page: Image:logo.gif Category:symptom ==Overview== A user is requested by a reminder to change their password. After changing their password, they receive one further reminder requesti...)
Contents
Overview
A user is requested by a reminder to change their password. After changing their password, they receive one further reminder requesting them to change it again.
Prerequisites
PINsafe versions prior to 3.6.
Symptoms
User receives one unexpected password reminder after successfully changing their password.
Solution
The user can ignore the one subsequent password reminder received after changing their password
Upgrade to PINsafe 3.6 or later