Auto Reset manually disabling
From Swivel Knowledgebase
Contents
Overview
Accounts cannot be logged into in PINsafe due to Auto reset on by default
Prerequisites
only affects Swivel 3.5.2989
Symptoms
Auto Reset for user password configured as on by default, leading to accounts becoming locked.
Solution
Locate the file
/usr/local/tomcat/webapps/pinsafe/WEB-INF/classes/autoreset.properties
If this file exists, edit it, and change the first line to auto-reset.enabled=false. You then need to restart Tomcat to apply this change.
