Password Reset greyed out
From Swivel Knowledgebase
Revision as of 11:58, 24 November 2010 by Gfield (talk) (Created page with 'Image:logo.gif Category:symptom ==Overview== PINsafe 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7 ==Prerequisites== PINsafe ==Symptoms== Reset Password button is not selec…')
Contents
Overview
PINsafe 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7
Prerequisites
PINsafe
Symptoms
Reset Password button is not selectable and greyed out on the PINsafe Administration console so the admin is unable to reset password.
Solution
If the Check password with repository option is enabled, then the reset password is greyed out and cannot be selected. XML users can have a default password which is entered into the PINsafe Db and can set a password in the Db, but they have no password in the XML Repository data source.
For further information see Password How to Guide
