Red Cross
From Swivel Knowledgebase
Contents
Overview
When trying to authenticate, an image is expected to show the security string, a confirmed message for SMS requests or index number. If the image cannot be viewed by the browser it generally appears as a box with a red cross.
Prerequisites
PINsafe 3.x using single channel authentication
PINsafe 3.x using confirmed message
PINsafe 3.x using Security String Index
Symptoms
Red Cross appears in place of image.
Solution
The following article covers Image from PINsafe server absent
