Send String

Overview

The Send String feature allows the helpdesk or administrator to send the user a new dual channel security string, by selecting the required user and clicking on send string.

Prerequisites

PINsafe 3.7

Symptoms

PINsafe 3.7.3474: On the Pinsafe Administration Console User Administration page, when the View is set to Group or Transport, the send string button is missing for users.

Solution

Select the view Rights then select the required user. The Send String button will be present