AuthControl Knowledgebase

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Revision as of 20:25, 15 March 2017 by Rwithey (talk) (Sentry Articles)
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Welcome to the Swivel Secure Knowledgebase

This is the new Swivel Secure Knowledgebase that will be used to host the latest articles about the latest Swivel Secure Products.

If you cannot find what you are looking for on this wiki, all the existing articles are still available on the Legacy Wiki

How to Obtain Support

Direct support is provided through our reseller channel:

Customers: Contact their Reseller for initial support, who will escalate the problem directly with Swivel Secure should they be unable to resolve the problem.

Resellers: If the knowledge base does not resolve your query, resellers are encouraged to contact their Distributors.

Distributors: Can raise support tickets though the Support Portal.

Sentry Articles

AuthControl Sentry is the new name for Swivel Secure's authentication platform, previously known as "PINsafe". It includes the new Adaptive Authentication and Web Single-Sign-On Platform, as well as the updated core authentication engine. Where the two parts of the product need to be distinguished, we refer here to "Sentry Core" and "Sentry SSO".

The following articles refers to version 4.0.4 of the software, which is the current candidate for imminent release.

If you are interested in learning more about Sentry email

Sentry User Guide

Sentry Core V4 Menu Reference

SAML Integrations:

RADIUS Integrations:

Appliance Version 3/4 Articles

V3 Appliance Quick Start (also applies to version 4).

V3 Appliance Reference

V4 Appliance Reference

For all Appliance V3 Docs go to Category:Version 3 Appliance

For all Appliance V4 Docs go to Category:Version 4 Appliance. Note that most version 3 documents also apply to version 4.

Mobile App Articles