Difference between revisions of "Auto Reset manually disabling"

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Revision as of 15:04, 13 June 2012


Overview

Accounts cannot be logged into in PINsafe due to Auto reset on by default


Prerequisites

only affects Swivel 3.5.2989


Symptoms

Auto Reset for user password configured as on by default, leading to accounts becoming locked.


Solution

Locate the file

/usr/local/tomcat/webapps/pinsafe/WEB-INF/classes/autoreset.properties

If this file exists, edit it, and change the first line to auto-reset.enabled=false. You then need to restart Tomcat to apply this change.