Backup Appliance

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Overview

Backups of the appliance are made daily at 04.00. This document covers how to manually make backups. To make a backup of the appliance and PINsafe using the internal database, the Apache Tomcat process is first stopped and while the backup is taking place users will not be able to authenticate. when a MySQL database or other external type is used then Tomcat does not need to be stopped. To restore data to an appliance see Restore Appliance and Retrieving PINsafe backup files using Webmin, Automated FTP Backups and Automated SCP Backups.


Prerequisites

Swivel appliance with CMI


Symptoms

Backup required


Backup

On the Appliance

Login as admin either on the console or SSH and select:

 "Backup & Restore"
 "Full Backup, including appliance config and PINsafe"

The system will prompt for a backup reason. Enter a reason, or press enter to ignore

Expected results:

Master (Primary Appliance in a HA Pair)

 ############################################################
        Backup Started : Fri Oct  17 10:18:27 GMT 2014
 ############################################################
 Copying network configuration
 Copying Keystore, ssh, snmp and /etc/profile
 Backing up Webapps & MySQL DB...
 Copying MySQL: "mysql" DB
 Copying MySQL: "pinsafe" DB
 Copying Tomcat webapps and log files
 Copying DRBD
 Copying Webmin
 Copying MON
 Copying Heartbeat
 Copying scripts
 ############################################################
        Backup Finished : Fri Oct  17 10:18:39 GMT 2014
 ############################################################
 Press Return to continue

Changing the purge schedule

On the CMI at the Main Menu, select Backup and Restore, then Define Backup purge schedule.


Troubleshooting

Ensure that the "Copying MySQL: "pinsafe" DB" line correctly reflects the name of the MySQL DB in use. This may be checked by looking on the DB page within PINsafe

Backups take a long time on appliance