View Strings

From Swivel Knowledgebase
Revision as of 12:52, 11 May 2017 by Admin (talk | contribs) (1 revision imported)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Logo.gif


Overview

PINsafe Helpdesk and Administrators can view a users security strings.


Prerequisites

PINsafe 3.8


Symptoms

Dual Channel security strings from the View Strings fails to authenticate a user.


Solution

If dual channel on demand is enabled, any new string you generate from this page (as dual channel) is not retained, so cannot be used for authentication. Single channel strings displayed on this page should work, however.

See View Security Strings How To Guide