Appliance Proxy settings
Contents
Introduction
Some communications may require a proxy connection to the internet.
Proxy CMI Configuration
From the CMI select Advanced Options/Networking/HTTP Proxy then select Enter HTTP Proxy.
Enter the following information:
Server: The Proxy server IP or hostname
Port: The Proxy server port
Username: The username for authentication to the Proxy Port
Password: the password for authentication to the proxy port.
For the settings to take effect restart Tomcat.
Proxy Command Line Configuration
For devices that do not have the CMI appliance Proxy configuration, it must be configured through the command line. To configure a proxy for communication from the Swivel appliance edit the following file
It is assumed that the appliance is already configured, and has a valid IP address on your network.
/etc/profile
Add the following lines:
export http_proxy=http://username:password@<wwwcacheaddress>:port export ftp_proxy=http://username:password@wwwcacheaddress:port export gopher_proxy=http://username:password@wwwcacheaddress:port
Example:
export http_proxy=http://user1234:pass1234@<www.swivelcache.com>:8080
Testing
echo $http_proxy
For settings to take effect reboot the server.
If any error messages are reported please contact Swivel Secure support (support@swivelsecure.com) for assistance.
Known Issues
Appliance build 2.0.9a may not pass the authentication credentials to the proxy server
Troubleshooting
Error Messages
LOG_HTTP_TRANSPORT_ERROR, Unable to tunnel through proxy. Proxy returns "HTTP/1.1 407 Proxy Authentication Required"
Authentication is required, enter authentication details. Verify authentication details are correct. Remember to restart Tomcat. It may require allowing access without authentication from the Swivel IP address.
LOG_HTTP_TRANSPORT_ERROR, No route to host
Swivel may not be using the Proxy server, ensure correct details and Tomcat has been restarted. Ensure that the DNS name is recognised.
