Symptoms Template
From Swivel Knowledgebase
Contents
Overview
This is an example symptoms template. In this section you must detail what the solution addresses in brief.
Prerequisites
In this section you must detail the version(s) that this particular solution applies to, as well as Database/Directory authentication integration products that are relevant.
Symptoms
List the symptoms from the symptoms database that this solution applies to. If a symptom doesn't exist, add it to the database and append to any solution articles that would share the new symptom.
Solution
Clearly detail how to fix the solution in a simple manner.