Transport problems
From Swivel Knowledgebase
Contents
Overview
This details some of the issues commonly associated with PINsafe transport methods
Prerequisites
PINsafe 3.x
Symptoms
Security strings or alerts are not received, or sent by incorrect methods
Solution
Users may belong to multiple groups, but only one transport is used. The first transport that PINsafe finds is used for that user. To resolve this ensure careful specification and definition of user groups.
Check a users transport settings under User Administration by selecting View then Transport.
See Also:
Resolving Security String Issues
