View source for Swivel Core V4 Helpdesk Menu Reference

== Introduction ==

This article is a complete reference to the Swivel Core Administration Web Console for a Helpdesk users. This page lists all the top-level menus, and each menu has its own page, referenced from this page, with the exception of a few that can be summarized within this page.

== Logging In ==

To log into the Swivel Web Console, enter the following URL into a web browser:

 <nowiki>https://<swivel_server>:8080/sentry</nowiki>

Here, <swivel_server> is the IP address or host name of the Swivel appliance.

You should be presented with the following login screen:

[[File:Swivel_Core_Login.png]]

Enter the username of a helpdesk user. The shipped application comes with a user named '''admin'''. Click on '''Start Session''' and a TURing image will be displayed.

[[File:Swivel_Core_Login2.png]]

You now need to enter your one-time code based on the TURing image shown. The default PIN for the '''admin''' user is '''1234''', so enter the first 4 digits of the TURing string - in this case '''2748'''.

If this is the first time you have run the web console, you will be presented with the End-User Licence Agreement.

[[File:Swivel_Core_EULA.png|850px]]

You should read this, and assuming you accept it, click on "Accept EULA" to continue.

You will now be presented with the Status page.

[[File:StatusHelpdesk.jpg]]

The main menu is shown down the left side of the page. The following chapter summarises the menu items.

== Swivel Web Console Main Menu ==

{| class="wikitable" border=1 style="border-collapse:collapse"  cellpadding="10"
|-
| [[#Status Screen|Status]] || Shows the status page
|-
| [[Swivel Core V4 Log Viewer|Log Viewer]] || Shows the logs
|-
| [[Swivel Core V4 OATH Menu|OATH]] || OATH token management
|-
| [[Swivel Core V4 User Administration|User Administration]] || User Administration
|-
| [[#Administration Guide|Helpdesk Guide]] || Show the helpdesk guide
|-
| Logout || Log out from the administration console
|}

=== Status Screen ===

As seen above, this shows a summary of the system status, including the total number of users, numbers of users in particular states, licence information etc.

=== Helpdesk Guide ===

This displays a guide to administering the Swivel server.

[[Category:Swivel Core V4]]