Difference between revisions of "No alert transport attribute found for user"
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Latest revision as of 12:52, 11 May 2017
Contents
Overview
A user has a group where security strings are sent to, and an alert repository group where alert messages are sent to. These need to be defined or an error will occur when a security string or alert is sent to the user. See also No transport defined for user.
Prerequisites
All Swivel versions
Symptoms
Error Message: No alert transport attribute found for user
Solution
Ensure that the user has a valid transport, i.e. telephone number or email address, see View a Users Transport
Ensure the data source attribute is correct, i.e. mobile for AD, phone for LDAP and XML, see Transport Attribute
Ensure the user has a transport group defined, see Transport Configuration
