Dual Channel Confirmed Message

Overview

When a Dual Channel message is sent, PINsafe can display to the user a Confirmed image that tells the user the request has been received. This can be changed to a different message.

Prerequisites

PINsafe 3.x

Enabling or Disabling CONFIRMED Message

To Enable or Disable the dual channel CONFIRMED message, from the PINsafe administration console select Server/Dual Channel then set the Confirmation image on message request: to Yes or No as required. Default is Yes.

Changing the Dual Channel Message

The dual channel message confirmation can be configured on the PINsafe server by editing the following file:

<path to Tomcat>\webapps\pinsafe\WEB-INF\languages\errors.en.xml

Change the value below the PhraseIdentifier for DC_CONFIRMATION_IMG_TEXT between <PhraseContent> and </PhraseContent>

Example:

From:

  <Phrase>
  	<PhraseIdentifier>DC_CONFIRMATION_IMG_TEXT</PhraseIdentifier>
  	<PhraseContent>CONFIRMED</PhraseContent>
  </Phrase>

To:

  <Phrase>
  	<PhraseIdentifier>DC_CONFIRMATION_IMG_TEXT</PhraseIdentifier>
  	<PhraseContent>My New Message</PhraseContent>
  </Phrase>

After the changes have been made then restart Tomcat

Testing

Request a dual channel image in a web browser from the PINsafe server:

For a Swivel virtual or hardware Appliance:

http://pinsafe_server_ip:8443/proxy/DCMessage?username=test

For a Software install:

http://pinsafe_server_ip:8080/pinsafe/DCMessage?username=test

The modified confirmation message should appear

Troubleshooting

On the PINsafe administration console under Server/Dual Channel ensure session request by username is enabled

On the PINsafe administration console under Server/Dual Channel ensure On-Demand delivery is enabled or that standard delivery is off by using the On demand authentication by setting it to Yes.