GINA fails to display image
From Swivel Knowledgebase
Contents
Overview
Windows GINA fails to display a single channel image for authentication
Prerequisites
PINsafe 3.x Windows XP, 2000, 2003 GINA
Symptoms
A red cross appears where the single channel image should be displayed
Solution
Check the Swivel logs for a single channel image request, if this is absent ensure correct GINA configuration and that network connectivity exists.
PATtern and BUTton image are not supported in the GINA, only TURing images
