Backup PINsafe on a Active/Active appliance

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Overview

Swivel appliances automatically make a backup at 04.00. To manually make a backup of Swivel Active/Active appliances follow the below instructions. See also Backup PINsafe How to Guide, the Automated FTP Backups and Automated SCP Backups.

See also Appliance Backup Time Configuration and Retrieving PINsafe backup files using Webmin.


Prerequisites

PINsafe Active/Active appliance with CMI


Symptoms

Backup required


Solution

On the Active Master

Login as admin either on the console or SSH and select:

 "Backup & Restore"
 "Backup PINsafe, and PINsafe configuration files"

The system will prompt for a backup reason. Enter a reason, or press enter to ignore

Expected results:

Master

 ############################################################
        Backup Started : Sun Nov  1 15:20:06 GMT 2009
 ############################################################
 Backing up Webapps & MySQL DB...
 Copying MySQL: "pinsafe" DB
 Copying Tomcat webapps and log files
 ############################################################
        Backup Finished : Sun Nov  1 15:20:14 GMT 2009
 ############################################################
 Press Return to continue


Trouble Shooting

Ensure that the "Copying MySQL: "pinsafe" DB" line correctly reflects the name of the MySQL DB in use. This may be checked by looking on the DB page within PINsafe