User sync button not available

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Symptoms

There is no User Sync button

Solutions

  • Ensure Mode is set to Synchronised;
  • Ensure required repository is selected instead of All Repositories, Example: On the Swivel Administration Console, select User Administration, select under Repository, the name of the repository that should be synchronised;
  • If using Swivel version 3.6.3339 there is a bug that prevents the User Sync button appearing, upgrade to a later version of Swivel.