Difference between revisions of "Cannot add PINsafe users"
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Latest revision as of 12:52, 11 May 2017
Contents
Overview
Additional users cannot be added to PINsafe
Prerequisites
PINsafe Installation
Symptoms
Cannot add users either through the local XML database or importing through AD, LDAP, etc.
Solution
PINsafe database may not be configured see How to initially configure PINsafe
PINsafe licensed number of users may have been exceeded see Installing a license key
PINsafe is not reading users from the Data Source see Importing users from External Sources