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  • 2.0 Mobile Clients Administration
    ...a comma to seperate the index and number, this has been removed from this version) ...on their proxy to provision a mobile device, see [[Appliance Proxy Server Upgrade]]
    11 KB (1,667 words) - 12:52, 11 May 2017
  • Active Directory FAQ
    Q). Can I upgrade from 2003 Active Directory to 2008 Active Directory ...g to the latest version of PINsafe before migrating to AD 2008. The latest version would attempt to find the user elsewhere in the directory when performing a
    5 KB (954 words) - 12:52, 11 May 2017
  • Android
    For version 2 of the Swivel Android client see [[Android 2.0]] ...e Java Applet version see [[Swivlet How To Guide]], for the Windows Mobile version see [[Windows Mobile How To Guide]], for the iPhone client see [[IPhone]].
    13 KB (2,020 words) - 12:52, 11 May 2017
  • Android 2.0
    ...gle.com/store/apps/details?id=com.swivelmobile.org&hl=en_GB Swivel Mobile] Version 2.1.2 released: 05/02/2014 Version 2.1.1 released: 05/01/2014
    9 KB (1,365 words) - 12:52, 11 May 2017
  • Appliance Disk full
    ...o be purged. To prevent the files being generated upgrade to a more recent version of Swivel. As a temporary measure they can be deleted and a low frequency o
    7 KB (1,020 words) - 12:52, 11 May 2017
  • Appliance General FAQ
    Virtual Appliance version 2.1 for VMware, Hyper-V, XenServer running CentOS Dell Swivel Appliance version 2.1 running CentOS
    7 KB (1,154 words) - 12:52, 11 May 2017
  • Appliance Proxy Server Upgrade
    This document covers the upgrade of the Swivel Proxy. for further information on the Appliance Proxy see the When you upgrade to Swivel 3.8, you also need to upgrade the proxy of the Swivel appliance so that it is compatible with the new Swi
    3 KB (511 words) - 12:52, 11 May 2017
  • Appliance Synchronisation
    ...ssue is fixed in Swivel 3.10 Resolution, use shared secret of secret or to upgrade to 3.10 2. The error is also seen on '''Version 3 Appliances''', there you will need to enable TLSv1 either via the CMI men
    7 KB (986 words) - 12:52, 11 May 2017
  • Appliance Versions FAQ
    ...bug fixes and these are not generally listed below. To see which appliance version you have see [[Appliance General FAQ]], for Swivel Authentication platform CMI Version : 3.0.1708
    9 KB (1,031 words) - 12:52, 11 May 2017
  • BUTton Image reverts back to TURing Image
    Upgrade to a later version of PINsafe
    543 bytes (81 words) - 12:52, 11 May 2017
  • Blackberry
    For Blackberry Devices of OS Version 4.5 and later a Blackberry Client app exists as described below. For earlie ...on their proxy to provision a mobile device, see [[Appliance Proxy Server Upgrade]]
    10 KB (1,551 words) - 12:52, 11 May 2017
  • Citrix Netscaler Gateway 10.x
    For version 10.0 refer to [[Citrix Access Gateway Enterprise Edition 10]] Access Gateway Enterprise Edition firmware version 10.1 or higher
    24 KB (3,662 words) - 12:52, 11 May 2017
  • Citrix Netscaler Gateway 11
    ...ined below. It is described in the Netscaler 12 article, but it applies to version 11 as well. Please check [[Citrix Netscaler Gateway 12]]. NetScaler version 11.0. The single channel customisation was created using build 62, and ther
    29 KB (4,393 words) - 15:04, 20 August 2019
  • Citrix Web Interface 4 with Presentation Server 4
    ...valid certificate, or non SSL communications or upgrade the Web Interface version.
    7 KB (1,088 words) - 08:27, 19 May 2017
  • Downloads
    ...e [[Contact Details]]. For an overview on which upgrade path to take see [[Upgrade]]. ! width="60"| Version
    7 KB (901 words) - 15:26, 26 October 2021
  • Error Messages
    ...rs path. This will be part of the Java path, and will depend upon the Java Version, Example: /usr/java/jre1.6.0_18/bin/keytool This error has been seen in Catalina.out on a version of the 2.0.16 appliance patch. Edit the file /etc/profile.d/swivel.sh and c
    69 KB (10,673 words) - 08:45, 6 September 2017
  • Getting Started Basic CMI configuration
    ...ion 2.X Appliance using the [[CMI]] (Command Management Interface) and not Version 3. Each Swivel appliance must be configured. For an A/A install using the S Swivel Appliance version 2.0.14 will show status as synchronised or not synchronised
    6 KB (926 words) - 12:52, 11 May 2017
  • Health Check Swivel
    == Swivel Version == ...check the Swivel version given in the top right corner. Check to see if an upgrade is required. See [[Versions FAQ]]
    3 KB (521 words) - 12:52, 11 May 2017
  • Helpdesk Configuration Guide
    Swivel version 3.9.3 onwards contains all the configuration options within one menu. On th After an upgrade of Swivel from an older version the Helpdesk user may not be able to see any users until the correct permis
    5 KB (841 words) - 13:23, 24 August 2022
  • How to Upgrade an Appliance and Swivel
    Once the appliance has been upgrade successfully, then the next step is to upgrade the Swivel core. ...ctive pair, users will still be able to authenticate as only one server is upgrade at a time.''
    10 KB (1,721 words) - 12:52, 11 May 2017
  • IPhone
    ...wivel iPhone Client version 1, for Swivel versions up to 3.9.x. For Swivel version 3.10 onwards see [[IPhone 2.0]] ...on their proxy to provision a mobile device, see [[Appliance Proxy Server Upgrade]]
    10 KB (1,515 words) - 12:52, 11 May 2017
  • Install / Upgrade
    ...velsecure.com/wiki/index.php/How_to_Upgrade_an_Appliance_and_Swivel How to Upgrade an Appliance and Swivel]. ...in website for information on how to arrange an evaluation. For the latest version of Swivel software see [[Downloads]].
    2 KB (250 words) - 12:52, 11 May 2017
  • Installing a license key
    ...ecure 3.x (PINsafe) or 4.x (Sentry) system. The procedure has changed from version 3.11 onwards. * License upgrade required
    5 KB (877 words) - 09:46, 28 September 2018
  • JAVA upgrade
    ...grading the Appliance to version 2.0.16 will automatically upgrade Java to version 1.6.0_30.''' It is not recommended to upgrade the JAVA on a Swivel appliance without first having spoken to Swivel suppor
    4 KB (548 words) - 12:52, 11 May 2017
  • Java Mobile Phone Client
    ...on their proxy to provision a mobile device, see [[Appliance Proxy Server Upgrade]] ...e phone here: https://demo.swivelsecure.com/provision (This is the Swivlet version 2 which includes Mobile provision support for Swivel 3.8 onwards)
    10 KB (1,427 words) - 12:52, 11 May 2017
  • MS SQL Database How To Guide
    http://www.microsoft.com/en-us/download/details.aspx?id=11774 (version 4.0) It is recommended that you select the link for the version that corresponds to the operating system you are downloading to, not the ta
    11 KB (1,683 words) - 12:52, 11 May 2017
  • Microsoft OWA 2010 IIS Integration
    ! align="left"|Microsoft Exchange Version and update release !Build Version
    33 KB (5,210 words) - 14:58, 28 January 2020
  • Microsoft OWA 2013 IIS Integration
    ! align="left"|Microsoft Exchange Version and update release !Build Version
    20 KB (3,111 words) - 10:19, 30 January 2023
  • Microsoft Sharepoint 2010 Integration
    ...y, as it relies on claims-based authentication features introduced in that version. A similar solution is also available for [[Microsoft_Sharepoint_2013_Integ The latest solution for PINsafe SharePoint 2010 filter is version 1.5.3. It can be found [https://kb.swivelsecure.com/wiki/images/5/57/Sharep
    4 KB (524 words) - 12:52, 11 May 2017
  • Microsoft Sharepoint 2013 Integration
    ...for [[Microsoft_Sharepoint_2010_Integration|SharePoint 2010]]. Do not use version 1.6 of the filter for SharePoint 2010, and do not use earlier versions for The latest solution for PINsafe SharePoint 2013 filter is version 1.6.1. It can be found [https://kb.swivelsecure.com/wiki/images/e/e0/Sharep
    4 KB (638 words) - 12:52, 11 May 2017
  • Microsoft TMG 2010 Integration
    ..., following the relevant instructions. In addition a working Swivel server version 3.1 or later is required. Certain features of the filter require later vers ...o use Pinpad is required, the Swivel version must be 3.9.2 or higher, or a version of the appliance proxy from 2012.
    30 KB (4,745 words) - 12:52, 11 May 2017
  • Microsoft UAG Integration
    ...onfigured appropriately. If you have an earlier version of PINsafe, either upgrade, or use [https://kb.swivelsecure.com/wiki/images/6/6d/UAGPinpad.zip this] o XML authentication has not been tested with the current version of UAG and is supplied for reference if required, RADIUS authentication is
    18 KB (2,740 words) - 12:52, 11 May 2017
  • Mobile Client Policies
    ...eir proxy upgrade to handle the provisioning, see [[Appliance Proxy Server Upgrade]] '''Allow user to browse strings:''' Options Yes/No, Default No. Version 3.9.6 onwards. This option allows the Mobile Phone App user to browse throu
    2 KB (267 words) - 12:52, 11 May 2017
  • Mobile Provision Code
    === Swivel version 3.10.4 === ==== Swivel version 3.10 ====
    7 KB (971 words) - 12:52, 11 May 2017
  • Mobile Re-Provision How to Guide
    ...Administrator can send the user a Site ID email or SMS message from Swivel version 3.9.7. ...arlier then the ResetPIN software will need to be upgraded, see [[ResetPIN upgrade for PINsafe 3.8 How To Guide]].
    5 KB (653 words) - 12:52, 11 May 2017
  • Move PINsafe How to Guide
    ...tallations. If Swivel is to be upgraded as part of the process, verify the upgrade during testing. This has been seen on importing internal data from the db folder from version 3.6 to 3.9.5, and them migrating to a MySQL database, and is followed by a
    10 KB (1,565 words) - 12:52, 11 May 2017
  • MySQL Database Export and Import
    Then, start Tomcat on the Primary new appliance. If PINsafe is a new version then the databases will be upgraded. Once Tomcat is started on the Primary, .../catalina.out file for any database errors, and if they exist see: PINsafe upgrade fails on MySQL appliance.
    3 KB (422 words) - 12:52, 11 May 2017
  • MySQL insufficient permissions
    For appliance version 2.09, CMI 0.9w the permissions on the MySQL database for the user pinsafe n ...table may need to be edited to reflect the current version, see [[PINsafe upgrade fails on MySQL appliance]]
    2 KB (358 words) - 12:52, 11 May 2017
  • Netgear
    Note that a firmware upgrade maybe required to support this integration. ...ration is based on FVS336G v2, Firmware 3.0.7-13 and 3.0.7-24 with PINsafe Version 3.8
    7 KB (1,096 words) - 12:52, 11 May 2017
  • PIN Expiry How to Guide
    ...at their PIN is about to expire. To overcome this, update to a more recent version or increase the PIN expiry by the PIN expiry warning period, although the u ...[PIN]] expiry may fail if the user has never reset their PIN. Upgrade to a version later than 3.9.5.
    6 KB (1,074 words) - 12:52, 11 May 2017
  • PINsafe upgrade fails on MySQL appliance
    Swivel upgrade from 3.x to a higher version The following error may be seen on the upgrade first access:
    4 KB (612 words) - 12:52, 11 May 2017
  • Patch Appliance Install
    ...ires a minimum level of appliance version 2.0.9a, for older versions see [[Upgrade Appliance]] Swivel Appliance version 2.0.9a - 2.0.12 first apply the patch.2.0.14.full.patch
    2 KB (353 words) - 12:52, 11 May 2017
  • Patch Management
    For virtual or hardware appliances see also [[Upgrade Appliance]] ...of virtual or hardware appliance version 2.0.9a, for older versions see [[Upgrade Appliance]]
    8 KB (1,063 words) - 12:52, 11 May 2017
  • Patch Swivel Install
    Appliance Patch Version 2.0.16. ...e overwritten on an upgrade and should be backed up and restored after the upgrade
    8 KB (1,248 words) - 12:52, 11 May 2017
  • Penetration Test Solutions Guide
    ...your customers requirements it might be that you need to upgrade your Java version (and so PINsafe too) to take advantage of newer ciphers. Note that restrict To upgrade the Swivel authentication platform and underlying appliance OS see the foll
    2 KB (240 words) - 12:52, 11 May 2017
  • Phone Number Format incorrect
    ...e Active Directory prefix is not added for users. Upgrade to a more recent version of Swivel.
    665 bytes (99 words) - 12:52, 11 May 2017
  • Pinpad
    ...vel credentials. If this option is used, then the proxy should be used, or upgrade to 3.9.3 or later. Resolved in version 3.10.2 - It is recommended to upgrade to 3.10.2 or later. This was caused by upper and lower case issues.
    11 KB (1,708 words) - 13:31, 20 September 2019
  • Reporting How to guide
    ...in the Swivel installation, and varies depending upon the install type and version. ...ion\Tomcat 5.5\webapps\pinsafe'''. Obviously, if you are using a different version of Tomcat, adjust accordingly.
    38 KB (5,834 words) - 14:43, 14 September 2022
  • ResetPIN How To Guide
    ...nces 2.0.12 and earlier include the old version of ResetPIN, see below for upgrade information. *Additionally there is a IIS version of the ResetPIN application.
    10 KB (1,466 words) - 12:52, 11 May 2017
  • ResetPIN upgrade for PINsafe 3.8 How To Guide
    When you upgrade to PINsafe 3.8, you also need to upgrade the ResetPIN application on the PINsafe appliance so that it is compatible ...he steps required to upgrade ResetPIN to the latest PINsafe 3.8 compatible version. For information on configuring ResetPIN see [[ResetPIN How To Guide]]
    3 KB (550 words) - 12:52, 11 May 2017

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