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  • Resolving Security String Issues
    ...he security string is sent. If this resolves the issue use Yes for this or upgrade to 3.9.6 or later. ...ins a bug that prevents sending of the initial security string. To resolve upgrade to 3.9.6.1046 or later.
    3 KB (544 words) - 12:52, 11 May 2017
  • SMS messages are not being sent
    Swivel version? ...is a custom transport class, has it been installed or copied accross in an upgrade
    3 KB (440 words) - 12:52, 11 May 2017
  • SSL Certificate PINsafe Appliance How to Guide
    * Swivel virtual or hardware appliance version 2.x with Console Management Interface (CMI) ...ed by a known bug in some CMI versions, check the CMI certificate software version. The workaround to this bug is to login the the command line via the Advanc
    23 KB (3,515 words) - 12:52, 11 May 2017
  • Support FAQ
    Q). How log is a PINsafe version supported for ...dvised to upgrade rather than a bug fix being made available for the older version.
    2 KB (295 words) - 12:52, 11 May 2017
  • Token
    ...7 Oath seeds are not moved when a Swivel database is migrated. Workaround: Upgrade to 3.10 or re-import seeds into new database Swivel 3.9.6 using PIN and Token fails. Upgrade to Swivel 3.10 or later.
    7 KB (1,161 words) - 12:52, 11 May 2017
  • Tomcat stops after logout out of CMI
    PINsafe appliance affected version: Appliance build 2.0.8, CMI version 0.9r
    536 bytes (77 words) - 12:52, 11 May 2017
  • Transient Data Storage
    From version 3.9.1 user and configuration data (Transient data) is stored separately fro Each Swivel instance from version 3.9.2 onwards may have a defined transient data storage path and this may b
    6 KB (874 words) - 12:52, 11 May 2017
  • Transport Configuration
    Number of security strings per message. From version 3.6 this uses a referrer to make tracking of security strings possible so t ...ent to the [[User Alerts]] transport. This feature does not work in Swivel version 3.9.6. but is fixed in 3.9.7.
    12 KB (1,770 words) - 09:53, 13 February 2020
  • Transport fails after upgrade
    Upgrade of PINsafe to 3.6 or higher ...a PINsafe 3.6 system, please contact Swivel Secure Support for an updated version.
    496 bytes (65 words) - 12:52, 11 May 2017
  • Upgrade
    = Upgrade Overview for Swivel virtual or hardware Appliances = ! width="150"| [[ Version Information | virtual or hardware Appliance Type]]
    3 KB (345 words) - 12:52, 11 May 2017
  • Upgrade Appliance
    This article explains the path to upgrade Swivel appliances. = Which appliance version =
    786 bytes (99 words) - 12:52, 11 May 2017
  • Upgrade PINsafe
    [[Category:Upgrade]] ...e is required between versions 2.1 to 3.1. To determine your version see [[Version Information]].
    25 KB (3,941 words) - 12:52, 11 May 2017
  • Upgrade Process for appliances 2.0.9 or older
    ...appliances at version 2.0.9 or older to version to 2.0.12. This patch will upgrade OS packages, the CMI menu system and underlying scripts. ...t upgrade the Swivel application version. If a Swivel upgrade is required, upgrade the virtual or hardware appliance first.
    3 KB (534 words) - 12:52, 11 May 2017
  • Upgrading PINsafe on Microsoft Windows
    ...covers upgrading Swivel on Microsoft Windows and supplements the article [[Upgrade PINsafe]] which should be used with this article. For Swivel appliance upgr ...later, you need Java 1.6. It is recommended that you update to the latest version of Java anyway.
    3 KB (547 words) - 12:52, 11 May 2017
  • Upgrading Swivel 3-2 to 3-9 on Microsoft Windows
    ...covers upgrading Swivel on Microsoft Windows and supplements the article [[Upgrade PINsafe]] which should be used with this article. For Swivel appliance upgr ...later, you need Java 1.6. It is recommended that you update to the latest version of Java anyway.
    5 KB (733 words) - 12:52, 11 May 2017
  • Upgrading from Swivel 3-9-1 on Microsoft Windows
    ...covers upgrading Swivel on Microsoft Windows and supplements the article [[Upgrade PINsafe]] which should be used with this article. For Swivel appliance upgr * Existing Swivel installation version 3.9.1.4908 or later on Microsoft Windows Server 2000-2012, Windows XP, Wind
    4 KB (672 words) - 12:52, 11 May 2017
  • Upgrading from Swivel 3-9 and Earlier on Microsoft Windows
    ...covers upgrading Swivel on Microsoft Windows and supplements the article [[Upgrade PINsafe]] which should be used with this article. For Swivel appliance upgr * Existing Swivel installation version 3.9.4900 or earlier on Microsoft Windows Server 2000-2012, Windows XP, Wind
    4 KB (669 words) - 12:52, 11 May 2017
  • User Portal - old
    <span style="color:red">This version has been superceded by [[User Portal]]</span> This page discusses the User Portal version 2. The user portal places all the self-service application in one place and
    10 KB (1,578 words) - 12:52, 11 May 2017
  • User sync button not available
    ...is a bug that prevents the User Sync button appearing, upgrade to a later version of Swivel.
    564 bytes (80 words) - 12:52, 11 May 2017
  • User sync stops working
    * Swivel version 3.7 or lower; In Swivel versions prior to version 3.8 there was an unhandled exception which caused multiple user sync reques
    2 KB (290 words) - 12:52, 11 May 2017
  • User view limited to 1000
    Upgrade to version 3.6 which allows up to 100,000 users to be viewed at one time
    438 bytes (58 words) - 12:52, 11 May 2017
  • V3 Appliance Backup and Restore
    [[Category:Version 3 Appliance]] ...ce various backup types manually and how to restore backups from both this version of the appliance and older versions.
    6 KB (918 words) - 09:38, 18 May 2017
  • VMWare How To Guide
    ...recommended to leave the VMware Tools at their installation level and not upgrade them on the Swivel appliances. This process details the [[VMware Tools Upgrade]]
    10 KB (1,589 words) - 12:52, 11 May 2017
  • VMware Tools Upgrade
    ...recommended to leave the VMware Tools at their installation level and not upgrade them on the Swivel appliances. This process details the VMware Tools Upgrade
    3 KB (404 words) - 12:52, 11 May 2017
  • Version 3 Appliance
    [[Category:Version 3 Appliance]] Version 3 of the Swivel Appliance is a completely new version of the Appliance, redeveloped in order to:
    1 KB (154 words) - 13:01, 17 May 2017
  • Versions FAQ
    ...de would usually be made to the latest version. To find your version see [[Version Information]]. ...wivel Install]] or for software only see [[Upgrade PINsafe]]. To find your version see [[Appliance Versions FAQ]].
    60 KB (8,810 words) - 10:10, 2 May 2024
  • Webmin How To Guide
    Webmin is a third party package present on Version 2 and Version 3 Swivel Appliances. It has many administrative functions which are of part * Swivel version 2 or 3 appliance (hardware or virtual machine) with Webmin installed;
    9 KB (1,363 words) - 13:23, 1 April 2021
  • Why upgrade to v3
    [[Category:Upgrade]] [[Category:Upgrade version|Upgrade version]]
    2 KB (241 words) - 12:52, 11 May 2017
  • Windows Phone 7 How To Guide
    ...on their proxy to provision a mobile device, see [[Appliance Proxy Server Upgrade]] Once the Swivel server details are configured, for Swivel version 3.8 or later, you must provision your phone before you can request security
    9 KB (1,383 words) - 12:52, 11 May 2017
  • Authcontrol Sentry v4 Admin Guide
    = Swivel Secure AuthControl Sentry Version 4 = ...t, so can be used by new users, as well as users upgrading from an earlier version.
    50 KB (8,368 words) - 08:13, 19 May 2017
  • Licence key
    Since Version 3.11 the Swivel Licence keys work in a difference way. They differ from pre ...itlements the customer has purcahsed. This means when a customer wants to upgrade or renew their licence, they do not need to enter a new licence key, merely
    3 KB (537 words) - 15:04, 20 April 2018
  • Windows Credential Provider
    ...12 and 2019. For integration with Windows Vista and 7 and Server 2008, use version 5.3 or later, or see [[Microsoft Windows Credential Provider Integration (L Latest Release Version:
    32 KB (4,868 words) - 14:01, 15 January 2024
  • Upgrade from v3 to v4
    [[Category:Upgrade]] This document tells the procedure of upgrading from version 3 to version 4 sentry Authcontrol using the CMI
    1 KB (194 words) - 09:38, 18 May 2017
  • V3 Appliance Migrate From V2
    [[Category:Version 3 Appliance]] ...on 2 of the Swivel Appliance to Version 3. It also applies to upgrading to version 4.
    11 KB (1,789 words) - 11:03, 21 March 2019
  • Microsoft ADFS 4 and 3 Authentication
    ...n in all Microsoft Windows Server Operating Systems from 2012 R2. For ADFS version 2 see [[Microsoft ADFS 2 Integration]] ...lling the Swivel provider. It should also have the Microsoft.Net framework version 4.5 or higher installed.
    23 KB (3,517 words) - 08:22, 25 October 2022
  • Citrix Netscaler Gateway 12
    ...sponder actions used for version 11 do not work with the latest release of version 12. Below is an updated set of actions & policies that need to be installed ...t thing you will need to do is to persuade NetScaler not to use the cached version of its JavaScript. Go back to the command prompt, and open a shell.
    26 KB (3,903 words) - 10:48, 11 May 2020
  • Microsoft Sharepoint 2019 Integration
    ...and [[Microsoft_Sharepoint_2010_Integration|SharePoint 2010]]. Do not use version 1.8 of the filter for previous versions of SharePoint, and do not use earli The latest solution for PINsafe SharePoint 2019 filter is version 1.8.0. It can be found [https://kb.swivelsecure.com/w/images/7/76/AuthContr
    4 KB (663 words) - 13:30, 18 January 2021

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