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  • How to run PINsafe on non-default ports
    {{Template:Default}} There may be times when it is required for Swivel to respond on port 443, the default port for https. It is not recommended to do this by editing the server.xml
    11 KB (1,688 words) - 12:52, 11 May 2017

Page text matches

  • 128-bit encryption enforcement How to Guide
    {{Template:default}}
    108 bytes (15 words) - 12:52, 11 May 2017
  • 2.0 Mobile Clients Administration
    {{Template:default}} '''Allow user to browse strings:''' Options Yes/No, Default No. Version 3.9.6 onwards. This option allows the Mobile Phone App user to
    11 KB (1,667 words) - 12:52, 11 May 2017
  • 8443 To 443 Port Address Translation
    {{Template:Default}}
    199 bytes (25 words) - 12:52, 11 May 2017
  • ADAM How to guide
    {{Template:Default}} *The ADAM or AD LDS user you created within the directory is disabled by default. Try changing the msDS-UserAccountDisabled attribute from TRUE to FALSE. Al
    3 KB (516 words) - 12:52, 11 May 2017
  • AD Credential Change How to Guide
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    2 KB (237 words) - 12:52, 11 May 2017
  • AD LDS How to guide
    {{Template:Default}}
    114 bytes (16 words) - 12:52, 11 May 2017
  • AD data source configuration
    {{Template:default}} '''Username attribute:''' The username that the AD account reads. By default this is the SAM Account name, '''sAMAccountName''' for example; bob. It is
    28 KB (4,481 words) - 12:52, 11 May 2017
  • AGENT ERROR BAD OTC
    {{Template:default}}
    2 KB (275 words) - 12:52, 11 May 2017
  • API How to Guide
    {{template:default}} ...depending on the configuration of the PINsafe server. For appliances the default will be https over port 8080.
    5 KB (643 words) - 23:50, 2 January 2019
  • AQL SMS Gateway How to Guide
    {{Template:default}} '''Identifier:''' Default: AQL, the name of the transport, must be unique
    5 KB (840 words) - 12:52, 11 May 2017
  • AQL Voice
    {{Template:default}} '''Identifier:''' Default: AQL, the name of the transport, must be unique, example AQL Voice
    4 KB (683 words) - 12:52, 11 May 2017
  • Active Directory Migration How To Guide
    {{Template:Default}} This is 'yes' by default on more recent PINsafe versions, but check to ensure that this is set to 'y
    3 KB (438 words) - 12:52, 11 May 2017
  • AdminAPI
    {{template:default}}
    16 KB (2,315 words) - 16:15, 1 March 2023
  • Administration Console Login Guide
    {{Template:Default}}
    2 KB (324 words) - 12:52, 11 May 2017
  • Administration Synchronisation
    {{Template:Default}} '''Synchronise configuration:''' default No, Options Yes/No
    7 KB (985 words) - 12:52, 11 May 2017
  • Administration console customization
    {{Template:Default}}
    1 KB (143 words) - 12:52, 11 May 2017
  • Administration console timeout
    {{Template:default}} On an upgrade of Swivel, this value will be set back to default and will need to be re-entered.
    980 bytes (140 words) - 13:15, 27 February 2020
  • Administration login
    {{Template:default}} === Default settings ===
    4 KB (568 words) - 12:52, 11 May 2017
  • Agent-XML
    {{template:default}} ...ps depending on the configuration of the Swivel server. For appliances the default will be https over port 8080.
    9 KB (1,302 words) - 12:48, 19 May 2023
  • Agents How to Guide
    {{Template:Default}} '''Group:''' Default: ANY, Options: ANY, Swivel group names. Here a specific access device can b
    3 KB (536 words) - 12:52, 11 May 2017
  • Allow session request by username
    {{Template:Default}}
    625 bytes (89 words) - 12:52, 11 May 2017
  • Android
    {{Template:default}} # PINsafe Version The Version of the Swivel server. Default pre 3.8, Options pre 3.8 or 3.8 and above
    13 KB (2,020 words) - 12:52, 11 May 2017
  • Android 2.0
    {{Template:default}} '''Allow user to browse strings:''' Options Yes/No, Default No. Version 3.9.6 onwards. This option allows the Mobile Phone App user to
    9 KB (1,365 words) - 12:52, 11 May 2017
  • Apache Integration
    {{template:default}}
    181 bytes (22 words) - 12:52, 11 May 2017
  • Apache Tomcat Integration
    {{template:default}}
    160 bytes (19 words) - 12:52, 11 May 2017
  • AppGate Security Server
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    4 KB (565 words) - 12:52, 11 May 2017
  • App NIC speed
    By default the appliance NIC's are set to autonegotiation. However there are situation
    2 KB (252 words) - 12:52, 11 May 2017
  • App install rpm
    {{Template:default}}
    1 KB (196 words) - 12:52, 11 May 2017
  • Appliance Backup FAQ
    ...insafe, the MySQL DB where used, all logs and config files from the OS. By default it runs at 4am. If using A/P or internal Swivel data store it shuts down To
    3 KB (421 words) - 09:59, 17 February 2022
  • Appliance Backup Time Configuration
    {{Template:default}} ...e PINsafe DB to a backup archive. This document outlines how to change the default backup time.
    2 KB (300 words) - 12:52, 11 May 2017
  • Appliance Disk full
    '''cp: cannot create regular file ‘/backups/.default/tomcat/logs………. No space left on device''' ...ance is back in synchronisatuon, then the transaction logs should sync, by default these are stored for 7 days. It is possible to change these in /etc/my.cnf,
    7 KB (1,020 words) - 12:52, 11 May 2017
  • Appliance General FAQ
    == Q). What are the default IP addresses of the appliance? == A). The following default IP addresses are used:
    7 KB (1,154 words) - 12:52, 11 May 2017
  • Appliance HTTPS How To Guide
    {{Template:default}} ...to change the protocol of port 8080 and 8443 on the PINsafe Appliance. By default the appliance ships with HTTPS enabled. However you can independently confi
    1 KB (242 words) - 12:52, 11 May 2017
  • Appliance Hardware
    {{Template:Default}}
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  • Appliance Proxy Server Upgrade
    {{Template:Default}}
    3 KB (511 words) - 12:52, 11 May 2017
  • Appliance Proxy settings
    {{Template:default}}
    2 KB (307 words) - 12:52, 11 May 2017
  • Appliance Synchronisation
    {{Template:Default}} ...ing]] and it is recommended to disable these if they have been enabled. By default session sharing and Appliance Synchronisation are not enabled.
    7 KB (986 words) - 12:52, 11 May 2017
  • Appliance Upgrade
    {{Template:default}}
    126 bytes (14 words) - 12:52, 11 May 2017
  • Appliance Versions FAQ
    *Password for admin fixes and abaility to set back to the default password
    9 KB (1,031 words) - 12:52, 11 May 2017
  • Appliance fails to boot after power outage
    {{Template:default}} ...e ISO file as a CD if using vmware) you can boot from the disc, select 1). default boot options
    5 KB (815 words) - 12:52, 11 May 2017
  • Appliance support logs
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    4 KB (579 words) - 19:05, 13 November 2017
  • Array Networks SPX Integration
    {{template:default}} '''Username:''' default: uname, the username attribute used in the login page
    8 KB (1,282 words) - 12:52, 11 May 2017
  • Arx Co-Sign Integration
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    202 bytes (21 words) - 12:52, 11 May 2017
  • Audit Log How To Guide
    {{Template:default}} = Default Audit Log settings =
    2 KB (392 words) - 12:52, 11 May 2017
  • Audit scripts
    {{Template:Default}} '''swivelurl=http://localhost:8181/pinsafe''' The url of the Swivel server, default will work for appliance install
    8 KB (1,230 words) - 12:52, 11 May 2017
  • AuthenticationAPI
    {{Template:default}} Note that for appliances this will be https by default. Agent XML requests are sent direct to the Swivel application on port 8080
    18 KB (2,471 words) - 10:57, 6 July 2021
  • Authentication Manager
    {{template:default}} ...ration console configure the Swivel Agent, see [[Agents How to Guide]]. By default there is a local Agent, and if the Authentication manager and Swivel are on
    12 KB (1,643 words) - 23:31, 6 February 2018
  • Authentication Methods
    {{Template:Default}}
    931 bytes (125 words) - 12:52, 11 May 2017
  • Auto Reset manually disabling
    {{Template:default}} Accounts cannot be logged into in PINsafe due to Auto reset on by default
    531 bytes (77 words) - 12:52, 11 May 2017
  • Automated Appliance Backups
    {{Template:default}} The appliance is automatically backed up each night, by default, at 4am. The backup process copies all system configuration and critical fi
    1 KB (157 words) - 12:52, 11 May 2017
  • Automated FTP Backups
    {{Template:default}} ...om the appliance, to an external FTP server. The automated backup runs, by default, at 4am and if configured the appliance will then automatically copy the ba
    3 KB (384 words) - 12:52, 11 May 2017
  • Automated SCP Backups
    {{Template:default}} The automated backup runs, by default, at 4am and an SCP client can be configured to pull the backups off the Swi
    2 KB (237 words) - 12:52, 11 May 2017
  • Aventail Integration
    {{template:default}} In version 10.0.0 and later the default WorkPlace template files contain only plain HTML: the rendering is done usi
    20 KB (2,940 words) - 13:58, 19 May 2017
  • BUTton Image reverts back to TURing Image
    ...e set to BUTton. After a period of operation the image reverts back to the default TURing image.
    543 bytes (81 words) - 12:52, 11 May 2017
  • Backup Appliance
    {{Template:default}}
    2 KB (264 words) - 12:52, 11 May 2017
  • Backup PINsafe How to Guide
    {{Template:Default}}
    853 bytes (109 words) - 12:52, 11 May 2017
  • Backup PINsafe on a Active/Active appliance
    {{Template:default}}
    1 KB (168 words) - 12:52, 11 May 2017
  • Backup PINsafe on a Active/Passive appliance
    {{Template:default}}
    2 KB (224 words) - 12:52, 11 May 2017
  • Backup PINsafe on a Software Only Install
    {{Template:default}}
    3 KB (487 words) - 12:52, 11 May 2017
  • Badly formed Attribute Block
    {{Template:default}}
    564 bytes (75 words) - 12:52, 11 May 2017
  • Barracuda SSL VPN Integration
    {{template:default}} ...policies the policy required and click Add >>. When complete click Add. A default policy can be used, in this example it is using a custom policy created und
    8 KB (1,205 words) - 12:52, 11 May 2017
  • Blackberry
    {{Template:default}} ...h the platform. For virtual or hardware appliances this would be proxy by default.
    10 KB (1,551 words) - 12:52, 11 May 2017
  • Blackberry 2.0
    {{Template:default}} '''Allow user to browse strings:''' Options Yes/No, Default No. Version 3.9.6 onwards. This option allows the Mobile Phone App user to
    10 KB (1,515 words) - 12:52, 11 May 2017
  • Bluecoat ProxySG Integration
    {{template:default}}
    186 bytes (21 words) - 12:52, 11 May 2017
  • Bomgar
    {{template:default}}
    3 KB (495 words) - 12:52, 11 May 2017
  • CMI
    {{Template:Default}}
    1 KB (172 words) - 12:52, 11 May 2017
  • CM SMS Gateway How to guide
    {{Template:default}} '''Class:''' Default: com.swiveltechnologies.pinsafe.server.transport.CorporateMobileMessagingTr
    4 KB (538 words) - 12:52, 11 May 2017
  • Case Sensitive Username
    ...l, and set the '''Case sensitive usernames''' to the required Setting. The default setting is No.
    483 bytes (64 words) - 12:52, 11 May 2017
  • Certification and Compliance
    {{Template:default}}
    9 KB (1,177 words) - 12:52, 11 May 2017
  • Challenge and Response How to Guide
    {{Template:default}} ...n this group should be sent dual-channel messages. If this is missing, the default behaviour is used.
    7 KB (1,085 words) - 12:10, 29 November 2021
  • Challenge response
    {{Template:default}}
    3 KB (452 words) - 12:52, 11 May 2017
  • ChangePIN How to Guide
    {{Template:Default}} The URL's for connecting to the ChangePIN application are by default:
    25 KB (3,787 words) - 12:52, 11 May 2017
  • ChangePIN Samples
    {{Template:Default}}
    927 bytes (99 words) - 12:52, 11 May 2017
  • ChangePIN User Guide
    {{Template:default}}
    4 KB (591 words) - 12:52, 11 May 2017
  • ChangePIN fails for user
    ...ple and breaks the Swivel rules defined in the Administration Console, The default for repeated digits is 0 and allows for no repeated digits.
    2 KB (250 words) - 12:52, 11 May 2017
  • ChangePINpad How to Guide
    {{Template:Default}}
    58 bytes (6 words) - 12:52, 11 May 2017
  • Change Configuration Location
    {{Template:Default}} ...tially. We are assuming here that Swivel has been initially deployed using default settings.
    2 KB (355 words) - 12:52, 11 May 2017
  • Change MySQL Password
    {{Template:default}} Requirement to change the MySQL admin password from the Swivel default
    850 bytes (130 words) - 12:52, 11 May 2017
  • Checkpoint Connectra Integration
    {{template:default}}
    7 KB (1,159 words) - 12:52, 11 May 2017
  • Checkpoint EndPointSecurityVPN Integration
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    127 bytes (13 words) - 12:52, 11 May 2017
  • Checkpoint Mobile Access
    {{template:default}}
    154 bytes (17 words) - 12:52, 11 May 2017
  • Checkpoint Mobile Access Blade Integration
    {{template:default}}
    5 KB (793 words) - 12:52, 11 May 2017
  • Checkpoint SecureClient Integration
    {{template:default}} ...1 configuration select Manage/Users and Administrators/New/Match All Users/Default.
    10 KB (1,518 words) - 12:52, 11 May 2017
  • Cisco ASA Integration
    {{template:default}} ...n to configure the login page. Depending on your needs, you can modify the default customization object or create a new customization object. There are many w
    18 KB (2,746 words) - 12:52, 11 May 2017
  • Cisco AnyConnect
    {{template:default}} ...later installed. Windows 7 and later will probably have this installed by default.
    7 KB (1,105 words) - 08:54, 30 August 2019
  • Cisco IPSEC Client Integration
    {{template:default}} Check ports, Cisco uses 1645/1646 by default, Swivel uses 1812/1813 by default.
    4 KB (572 words) - 12:52, 11 May 2017
  • Cisco SA 520
    {{template:default}}
    2 KB (260 words) - 12:52, 11 May 2017
  • Citrix Access Gateway 5 VPX
    {{template:default}}
    220 bytes (26 words) - 12:52, 11 May 2017
  • Citrix Access Gateway Access Controller 5.0
    {{template:default}}
    700 bytes (94 words) - 12:52, 11 May 2017
  • Citrix Access Gateway Advanced 4.x
    {{template:default}} ...users will have access to this logon point. This option must be set on the default logon point.'
    3 KB (370 words) - 12:52, 11 May 2017
  • Citrix Access Gateway Enterprise Edition 10
    {{template:default}} ...y or manually, it then expects a single channel login (within 2 minutes by default).
    17 KB (2,707 words) - 12:52, 11 May 2017
  • Citrix Access Gateway Enterprise Edition 8
    {{template:default}}
    9 KB (1,357 words) - 08:25, 19 May 2017
  • Citrix Access Gateway Enterprise Edition 9
    {{template:default}} ...y or manually, it then expects a single channel login (within 2 minutes by default).
    15 KB (2,404 words) - 12:52, 11 May 2017
  • Citrix Access Gateway Standard 4.x
    {{template:default}}
    1 KB (178 words) - 12:52, 11 May 2017
  • Citrix Access Gateway Standard 5.x
    {{template:default}}
    2 KB (335 words) - 12:52, 11 May 2017
  • Citrix Access Gateway Web Interface Proxy
    {{template:default}}
    3 KB (380 words) - 12:52, 11 May 2017
  • Citrix Netscaler Gateway 10.x
    {{template:default}} ...r [https://kb.swivelsecure.com/wiki/images/b/bb/CAGEE10.x.zip version 10.x default theme] or the [https://kb.swivelsecure.com/wiki/images/4/45/Netscaler10.xgr
    24 KB (3,662 words) - 12:52, 11 May 2017
  • Citrix Netscaler Gateway 11
    ...wivelsecure.com/wiki/images/d/dc/Netscaler11Customisation.zip version 11.0 default theme]. * [https://kb.swivelsecure.com/wiki/images/d/d7/NS11_Default_Turing.zip Default theme TURing image]
    29 KB (4,393 words) - 15:04, 20 August 2019
  • Citrix Netscaler RADIUS Monitor and RADIUS Load Balancer
    {{template:default}} Leave other settings as default
    5 KB (788 words) - 12:52, 11 May 2017
  • Citrix Products Integration Matrix
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    2 KB (278 words) - 12:52, 11 May 2017
  • Citrix Web Interface 4.5 Integration
    {{template:default}} Note: The default Citrix Install path is C:\Inetpub\wwwroot\Citrix\MetaFrame
    8 KB (1,149 words) - 08:26, 19 May 2017
  • Citrix Web Interface 4.6 Integration
    {{template:default}} Note: The default Citrix Install path is C:\Inetpub\wwwroot\Citrix\AccessPlatform
    8 KB (1,144 words) - 08:26, 19 May 2017
  • Citrix Web Interface 4 with Presentation Server 4
    {{template:default}} Note: The default Citrix Install path is C:\Inetpub\wwwroot\Citrix\AccessPlatform
    7 KB (1,088 words) - 08:27, 19 May 2017
  • Citrix Web Interface 5.0 Integration
    {{template:default}} Note: The default Citrix Install path is C:\Inetpub\wwwroot\Citrix\XenApp
    9 KB (1,302 words) - 08:27, 19 May 2017
  • Citrix Web Interface 5.1 Dual Channel button
    {{template:default}}
    2 KB (328 words) - 12:52, 11 May 2017
  • Citrix Web Interface 5.1 Integration
    {{template:default}} Note: The default Citrix Install path is C:\Inetpub\wwwroot\Citrix\XenApp
    10 KB (1,476 words) - 08:28, 19 May 2017
  • Citrix Web Interface 5.2 Integration
    {{template:default}} Note: The default Citrix Install path is C:\Inetpub\wwwroot\Citrix\XenApp
    10 KB (1,443 words) - 08:28, 19 May 2017
  • Citrix Web Interface 5.3 Integration
    {{template:default}} Note: The default Citrix Install path is: C:\Inetpub\wwwroot\Citrix\XenApp
    10 KB (1,517 words) - 12:52, 11 May 2017
  • Citrix Web Interface 5.4 Integration
    {{template:default}} Note: The default Citrix Install path is: C:\Inetpub\wwwroot\Citrix\XenApp
    15 KB (2,312 words) - 12:52, 11 May 2017
  • Citrix Web Interface 5.X additional login page options
    {{template:default}}
    6 KB (786 words) - 12:52, 11 May 2017
  • Clickatell SMS Gateway How To Guide
    {{Template:default}} * Default menu item, defined as: ''com.swiveltechnologies.pinsafe.server.transport.Cl
    5 KB (790 words) - 12:52, 11 May 2017
  • Command Line Access How to guide
    {{Template:Default}}
    1 KB (158 words) - 12:52, 11 May 2017
  • Configuration
    [[How to run PINsafe on non-default ports]]
    380 bytes (41 words) - 12:52, 11 May 2017
  • Connection Pool How to Guide
    {{Template:default}} ...connection manager holds the connection for several minutes (2 minutes by default) before releasing it for re-use. When database connection pooling is enable
    2 KB (418 words) - 12:52, 11 May 2017
  • Console Access How to guide
    {{Template:Default}}
    2 KB (276 words) - 12:52, 11 May 2017
  • Contact Details
    {{Template:Default}}
    1 KB (166 words) - 12:52, 11 May 2017
  • Copies of PINsafe in Webapps folder
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  • Copying appliance files How to Guide
    {{Template:default}} The Login page will be displayed. The default credentials are:
    2 KB (325 words) - 12:52, 11 May 2017
  • Cyberoam UTM SSL VPN
    {{template:default}} ...p membership. If Loose Integration is used, new users will be added to the default user group on the Cyberoam.
    6 KB (948 words) - 12:52, 11 May 2017
  • DNS Servers
    {{Template:default}}
    994 bytes (143 words) - 12:52, 11 May 2017
  • DRAC Card How To Guide
    {{Template:default}} # This will reset the first account to the default password: calvin
    4 KB (591 words) - 12:52, 11 May 2017
  • DRBD
    {{Template:default}}
    6 KB (858 words) - 12:52, 11 May 2017
  • DR Appliance
    {{Template:Default}}
    4 KB (592 words) - 12:52, 11 May 2017
  • Database Schema
    NOTE: this table only retains records for a specified time - by default 30 days, but this can be extended.
    10 KB (1,522 words) - 09:15, 31 May 2022
  • Date How to guide
    {{Template:Default}} The default timezone for a Swivel hardware or virtual Appliance is GMT.
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  • Debug how to guide
    {{Template:Default}}
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  • Delete a Swivel user
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  • Deleted User
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  • Dell Maintenance
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  • Demo Support
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  • Does not have a NAS entry
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  • Download repository creation
    {{Template:Default}}
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  • Dual Channel
    {{Template:default}} '''Allow message request by username:''' default Yes, allows username to be used to request an SMS, otherwise SessionID is r
    2 KB (290 words) - 12:52, 11 May 2017
  • Dual Channel Confirmed Message
    {{Template:default}} ...the '''Confirmation image on message request:''' to Yes or No as required. Default is Yes.
    2 KB (264 words) - 12:52, 11 May 2017
  • Duplicate Names
    {{Template:default}}
    1,008 bytes (156 words) - 12:52, 11 May 2017
  • Ericom PowerTerm WebConnect
    {{template:default}} '''Radius_port (UDP)''' port that the Radius server is listening on. Default: 1812
    4 KB (597 words) - 12:52, 11 May 2017
  • Error Messages
    ...ple and breaks the Swivel rules defined in the Administration Console, The default for repeated digits is 0 and allows for no repeated digits. ...hen it is expecting a single channel OTC login, until the image times out (default 120 seconds).
    69 KB (10,673 words) - 08:45, 6 September 2017
  • ExampleIntegration
    {{Template:default}}
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  • ExampleSolution
    {{Template:default}}
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  • F5 APM Integration
    {{template:default}} ...is your only Swivel integration, as it requires that the F5 is set as the default gateway for your Swivel appliance. Details for this are not provided, as it
    12 KB (1,552 words) - 14:43, 1 June 2018
  • F5 Firepass Integration
    {{template:default}}
    11 KB (1,661 words) - 12:52, 11 May 2017
  • F5 SAM Integration
    {{template:default}}
    4 KB (672 words) - 12:52, 11 May 2017
  • Failover to Standby and restart Primary How To
    {{Template:default}}
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  • Failover to Standby and restart Primary Pre CMI How To
    {{Template:default}}
    3 KB (584 words) - 12:52, 11 May 2017
  • Filter IP How to Guide
    {{Template:Default}} The default filter.properties file is shown below.
    6 KB (897 words) - 12:52, 11 May 2017
  • Firewall Appliance Configuration
    {{Template:Default}} ...n on configuring Port Address Translation, see [[How to run PINsafe on non-default ports]], this allows ports such as 443 or 80 to be used. Forinformation on
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  • Fix 20141009
    {{Template:default}}
    875 bytes (135 words) - 12:52, 11 May 2017
  • Fortinet Fortigate Integration
    {{template:default}} '''Authentication Scheme''' leave as Use Default Authentication Scheme unless Mobile App authentication or Check Password Wi
    7 KB (1,046 words) - 13:30, 14 August 2018
  • GSM Modem How To Guide
    {{Template:default}}
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  • Generate CSR for Tomcat How to Guide
    {{Template:default}}
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  • Getting Started Basic CMI configuration
    {{Template:default}} *SSH on default Ethernet port (see the [[PuTTY How To Guide]] for more information)
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  • Getting Started with PINsafe
    {{Template:default}} ...r the default username of admin, then click on Start Session, Swivel has a default PIN of 1234. Extract the One Time Code, and enter it into the OTC box, from
    8 KB (1,395 words) - 12:52, 11 May 2017
  • Google Apps Integration
    {{template:default}} '''pinsafessl''' default: false - To use SSL communications on the pinsafeport set this to TRUE, to
    12 KB (1,833 words) - 08:35, 19 May 2017
  • Google Authenticator
    {{Template:Default}}
    2 KB (269 words) - 12:52, 11 May 2017
  • Google Docs Integration
    {{template:default}}
    141 bytes (16 words) - 12:52, 11 May 2017
  • HOB Remote Desktop VPN
    {{template:default}} The default installation path is: c:\Program Files\HOB\rdvpn\www\login
    7 KB (1,064 words) - 12:52, 11 May 2017
  • HTML Character Converter
    {{Template:default}}
    2 KB (372 words) - 12:52, 11 May 2017
  • HTTP Status 500
    Log in with the default credential and on the Swivel Administration Portal, go to Database -> Gener
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  • Hardware Appliance Installation
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  • Hardware Appliance Specification
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  • Health Check Swivel
    {{Template:Default}}
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  • Heap Space Memory Management How to guide
    {{Template:Default}}
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  • Heartbeat issues
    ...on the same network may cause issues as they use multicast on port 694 by default.
    1,017 bytes (161 words) - 12:52, 11 May 2017
  • HelpdeskAPI
    {{template:default}}
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  • Helpdesk Configuration Guide
    {{Template:Default}} '''Helpdesk Users can manage other repositories:''' Options: Yes/No, Default: No, This determines if Helpdesk users can manage other repositories.
    5 KB (841 words) - 13:23, 24 August 2022
  • Helpdesk Operations User Guide
    {{Template:Default}} ...ng image (Swivel will expect a TURing login in the following 2 minutes (by default))
    12 KB (1,945 words) - 12:52, 11 May 2017
  • High Availability on MySQL service faillure
    {{Template:Default}} By default it is setup to do so when the Tomcat service fails, bringing the RADIUS ser
    4 KB (705 words) - 12:52, 11 May 2017
  • High Availability with PINsafe
    {{Template:Default}}
    3 KB (530 words) - 12:52, 11 May 2017
  • Hostname change fails on appliance
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    {{Template:default}} By default the /var/log/tomcat/catalina.out log files are rotated every 90 days, whils
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  • How to initially configure PINsafe
    {{Template:default}} ...r the default username of admin, then click on Start Session, Swivel has a default PIN of 1234. Extract the One Time Code, and enter it into the OTC box. The
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  • How to run PINsafe on an appliance on port 443
    #REDIRECT [[How to run PINsafe on non-default ports]]
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  • How to run PINsafe on non-default ports
    {{Template:Default}} There may be times when it is required for Swivel to respond on port 443, the default port for https. It is not recommended to do this by editing the server.xml
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    {{template:default}} '''pinsafessl''' default: false, To use SSL communications on the pinsafeport set this to TRUE, to u
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  • Hyper-V How To Guide
    {{Template:default}} ...is to login to the CMI though the virtual machine console or by SSH to the default IP address to configure the appliance.
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    {{Template:default}} If you have changed the internal IP addresses or are not using the default host names, you need to
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  • IP Address change for PINsafe servers How to Guide
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    {{Template:default}} '''Allow user to browse strings:''' Options Yes/No, Default No. Version 3.9.6 onwards. This option allows the Mobile Phone App user to
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    {{Template:default}} '''Allow user to browse strings:''' Options Yes/No, Default No. Version 3.9.6 onwards. This option allows the Mobile Phone App user to
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    {{Template:default}} '''Identifier:''' Default: iTagg, the name of the transport, must be unique
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    {{Template:default}} ...vice or on the PINsafe appliance firewall, see [[How to run PINsafe on non-default ports]]
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    {{Template:Default}} '''Groups:''' default None, a list of Swivel groups into which the users will be imported, or imp
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    {{Template:default}} '''Strings per message:''' Default: 1, the number of security strings that are sent.
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  • Initial PIN How to Guide
    {{Template:Default}} ...for a PIN may be a security risk and is '''NOT RECOMMENDED''' unless each default PIN is unique and cannot be read by other users. It is recommended to use t
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    {{Template:Default}} ...a Password may be a security risk and is '''NOT RECOMMENDED''' unless each default Password is unique and cannot be read by other users. It is recommended to
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    A). 4 through to 10, default is 4. Note: the more digits that are used, the harder it is for users to re
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    {{template:default}} other settings can be left as default depending on the required configuration
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  • Juniper ChangePIN
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    {{template:default}} ...hentication Port:''' the port used to carry authentication information, by default 1812
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  • Juniper SA 7.x Integration
    {{template:default}} ...hentication Port:''' the port used to carry authentication information, by default 1812
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    {{template:default}} ...hentication Port:''' the port used to carry authentication information, by default 1812
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    {{Template:Default}} ...t have been locked due to inactivity or PIN expiry. If it is set to 0 (the default), then such users are locked indefinitely (until an administrator unlocks t
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  • Log how to guide
    {{Template:Default}} By default Swivel logs all activity, with additional logging on Swivel appliances. Thi
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    {{Template:Default}} The MOXA adapter are configured with the following default private IP address:
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    {{Template:Default}} ...ctory as default. Note, however, that if the ADFS Web folder is not in the default location, C:\inetpub\adfs\ls, then you should change the second location to
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  • Microsoft IIS version 6 Integration
    {{template:default}} 2. Choose the Path to Install to - the default is as C:\Program Files\Swivel Secure\Swivel IIS Filter
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    {{template:default}} ...er, and you may need to modify permissions on the files to ensure that the default IIS (or other ASP.NET server) user has read access.
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    {{template:default}} ...e program found in the downloadable zip file. You can generally accept the default recommendations, unless you have reason to change them.
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    {{template:default}} 1.3.6 (64-bit only): added a default logout page
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  • Microsoft ISA 2006 Integration
    {{template:default}} The default install path for the standard OWA login page is:
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  • Microsoft OWA 2003 IIS Integration
    {{template:default}} ...st be installed in the Exchange Server authentication web folder, which by default is C:\Program Files\Exchsrvr\exchweb\bin\auth. If this is not correct, chan
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    {{template:default}} ...Exchange Server. If your Exchange Server instance is not installed in the default location (C:\Program Files\Microsoft\Exchange Server\V14), you will need to
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    {{template:default}} ** "Reapply Logon Page Changes" also updates default exclusions.
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    {{template:default}} ...p Version 2.10]. This is largely a rebranding of version 2.9. It also uses default settings that are more relevant for newer versions of Sentry, and reference
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  • Microsoft Office 365
    {{template:default}} '''PINsafeServer''' default: 192.168.78.103, The IP address or hostname of the Swivel server.
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  • Microsoft RD Web Access
    {{template:default}} ...ws\Web\RDWeb will be correct, but make sure if your configuration is not a default installation that the right folder is selected.
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    {{template:default}} You can specify a different secret from the default here. This allows you to use different Agents in Swivel, so for example, re
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    {{Template:default}} ...ake sure that the server is enabled. All the other settings can be left as default.
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    {{template:default}} ...ance it may be required to install Swivel to use a different port than the default 8080.
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  • Microsoft Windows Credential Provider Integration (Legacy OS)
    {{template:default}} '''PINsafeAllowDefaultLogin''' - 1 to allow default login if Swivel unavailable, 0 not to
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    {{template:default}} ...the DLLs from the Bin folder to the Bin folder of the SBS application (by default C:\Program Files\Windows Small Business Server\Bin\WebApp\RemoteAccess).
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  • Migrate How to guide
    {{Template:Default}} '''Target database: ''' default: Appliance Database, options (version 3.9.4): Appliance database, JDBC, MS
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  • Mobile Client FAQ
    Android 4 supports TLS 1.0 by default but doesn’t support 1.1, 1.2 (so the Swivel Mobile App will not support i iOS 5.X supports TLS 1.0, 1.1, 1.2 by default.
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  • Mobile Client Policies
    {{Template:default}} '''Allow user to enter PIN:''' Options Yes/No, Default No. If set to No, the user is not prompted to enter a PIN. If set to Yes, t
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  • Mobile Client Policies 2.0
    {{Template:default}} '''Provision is numeric:''' Options Yes/No, Default No. If set to No, the keyboard type that will be displayed to the user on t
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  • Mobile Phone Client RADIUS Authentication
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    {{Template:default}} '''Allow user self-provision of mobile client:''' Default No, Options Yes/No
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  • Mobile Re-Provision How to Guide
    {{Template:Default}} = Default Configuration files =
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  • Move PINsafe How to Guide
    {{Template:Default}} ...ould be listed within your /usr/local/tomcat/conf/server.xml file, but the default keystore file location is:
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  • Moving Repository How to guide
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    {{Template:default}} ...appliance in turn to the others using the mySQL replication ethernet port (default ETH1, 172.16.0.1, 172.16.0.2)
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  • MySQL Database How To Guide
    {{Template:default}} Default MySQL 5 database config on a Swivel virtual or hardware appliance:
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    {{Template:default}} Login to the appliance webmin function default: https://192.168.0.35:10000/
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    {{Template:default}} Login to the appliance webmin function default: https://192.168.0.35:10000/
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  • NHS Mail SMS Gateway How to guide
    {{Template:default}} '''Class:''' Default: com.swiveltechnologies.pinsafe.server.transport.NHSMailTransport
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    ...t is added. If it cannot be added then it will not add the NTP server. The default entry for NTP is 130.88.212.143.
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  • NowSMS How to guide
    {{Template:default}} '''Strings per message:''' Default: 1, the number of security strings that are sent.
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    {{Template:Default}} Options Yes/No, Default No
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    {{Template:Default}} Options Yes/No, Default No
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  • OneTouch Mobile
    {{Template:Default}} '''Timeout (ms):''' default 30000. Notification timeout. If the notification is pressed or arrives afte
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    {{Template:Default}} '''HTTP Timeout (ms): ''' default: 180000
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    {{template:default}} Edit the openvpn configuration file. By default this file should be '''/etc/openvpn/openvpn.conf'''.
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  • Oracle Database How To Guide
    {{Template:default}} '''[port]''' - The port number where Oracle is listening for a connection. By default this is 1521.
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  • Oracle WebLogic
    {{template:default}} ...IdP is usually deployed on the Swivel hardware or virtual appliance, and a default localhost Agent is usually pre-configured. To make any changes to this see
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  • PHP Integration
    {{template:default}} ...- 1 if you are using https to communicate with the Swivel application (the default), or 0 if it is http.
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  • PIN Expiry How to Guide
    {{Template:Default}} '''PIN expiry (days):''' Default 0. A value in days that the PIN will expire if the PIN is not changed. A va
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  • PIN Security How To Guide
    {{Template:Default}} == Initial/Default PIN numbers ==
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  • PINless How To Guide
    {{Template:default}} ...rs significant protection over One Time Code or passcode solutions and the default 4 digit PIN is recommended for deployment. Swivel can also send One Time Co
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  • PINsafe Configuration Best Practices
    {{Template:Default}} Default: Numbers
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  • PINsafe Evaluation
    Swivel has a default 5 user evaluation license can be evaluated in the following ways:
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  • PINsafe User Guide
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  • PINsafe Windows Installation
    {{Template:default}} Apache Tomcat will attempt to bind to port 8080 by default. To check that no services are currently using this port, (also check port
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  • PINsafe client DLL How To Guide
    {{Template:default}} By default, it assumes that it reads its settings from the executable application
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  • PINsafe config.xml Guide
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  • Packet Media
    {{Template:default}} '''Class:''' Default: com.swiveltechnologies.pinsafe.server.transport.PacketMediaTransport, the
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  • Palo Alto Networks Integration
    {{template:default}} '''Port''' usually 1812 by default
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  • Password How to Guide
    {{Template:Default}} '''Require password: ''', default No, Options Yes/No. If set to Yes then the user is required to have a Swive
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  • Password Reset greyed out
    ...reset password is greyed out and cannot be selected. XML users can have a default password which is entered into the PINsafe Db and can set a password in the
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  • Password change for CMI How to Guide
    {{Template:Default}} PINsafe uses a default username and password for the Command Management Interface (CMI) and it is
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  • Password change for Webmin How to Guide
    {{Template:Default}} PINsafe uses a default username and password for the Webmin Interface and it is recommended to cha
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  • Password recovery for appliance How to guide
    {{Template:Default}} Type in the default password. You will be asked to confirm it.
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    {{Template:default}} '''Remove resetpin application? (Yes/No):''' ResetPIN is on the appliance by default. Select Y to remove the ResetPIN application.
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  • Permissions and Ownership
    {{Template:default}} ==Default Permissions==
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  • Ports
    {{Template:Default}} ...Inbound || 8080 || TCP || Management Console || Swivel Appliance (SSL by default)
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  • PositiveID How to Guide
    {{Template:Default}} '''Number of auto-allocated devices:''' Default: 0, Options 1,2,3..., This allows a user to be automatically sent one or mo
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  • PositiveID User Guide
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  • Provision URL
    {{Template:default}} ...deployments of Swivel and do not need to be hosted locally, i.e. use these default URL's.
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  • Proxy Server Settings
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  • PuTTY How To Guide
    {{Template:default}} ...nter the IP address of the PINsafe appliance into the Host Name field (the default out of the box IP address is 192.168.0.35 for the standalone appliance).
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  • QR Code Provision
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  • RADIUS ChangePIN
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  • RADIUS How To Guide
    {{Template:default}} '''Server enabled:''' Yes/No, default No, select Yes to start the Swivel server
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  • RADIUS Proxy How to guide
    {{Template:Default}} '''HTTP port:''' Default: 8080. Not used in RADIUS Proxy
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  • ReadResponseUser Documentation
    Default constructor Constructor to read from the XML response. Equivalent to calling the default constructor followed by ''ReadUserDetails(userElem)''
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  • Redirect link
    {{Template:Default}} ...ort Address Translation (PAT) on port 443, see [[How to run PINsafe on non-default ports]]
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  • Reporting How to guide
    {{Template:default}} The default contents of this file at the time of writing is as follows:
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  • Reporting Using Agent-XML How to Guide
    {{Template:default}} ...wivel Administration console under Policy General Audit Log length (days): default value is 30. The Audit log is present in Swivel versions 3.4 onwards, previ
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    {{Template:Default}} '''Delete users with server:''' Yes/No, default: No. If set to Yes and the repository is deleted, then users will be delete
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  • ResetPIN How To Guide
    {{Template:Default}} == Default Configuration files ==
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  • ResetPIN User Guide
    {{Template:default}} ...er it into the Reset Code box. This code is valid for only two minutes (by default).
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  • ResetPIN upgrade for PINsafe 3.8 How To Guide
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  • Restore Point
    {{Template:default}} === Restore appliance to default factory settings or customer settings ===
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  • Retrieving PINsafe backup files using Webmin
    {{Template:Default}} The Login page will be displayed. The default credentials are:
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  • Rng
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  • SCText How To Guide
    {{Template:Default}} ...security strings to be requested by using a text string. It is disabled by default and if required must be explicitly enabled.
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  • SMPP How to guide
    {{Template:Default}} '''Port:''' Port used by the SMPP server, default 2775
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  • SMS
    {{Template:Default}} ...] and the length of time that the SMS is valid for is configurable, with a default of two minutes. The text message is usually requested by the following meth
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  • SMS FAQ
    ...in order to authenticate. There are two modes of SMS operation, auto-mode (default) and on-demand ...subject to network/SMS provider support the Alerts are not overwritten by default.
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    {{Template:default}} ...e SMS to be sent when required and is valid for a limited time period, the default is 120 seconds. This value can be increased.
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  • SNMP PINsafe How to Guide
    {{Template:default}} ...appliances use UDP port 161 for SNMP monitoring, the service is enabled by default but can be disabled through the [[CMI]].
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  • SQL as a data source How To Guide
    {{Template:default}} ...base name. You may need to change the port (1433) if the server is not the default instance of SQL Server on the machine. You may also find that you need to e
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  • SSD
    ...clients to use the [[OneTouch Mobile]], if it isnot specified then it will default to No. The default message is:
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  • SSL Certificate PINsafe Appliance How to Guide
    {{Template:default}} ...re by default JKS on the Swivel virtual or hardware appliance. Keys are by default generated in DER and expecting X.509 formatted responses. However you can i
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    {{Template:default}} ...click on in and select Export, then "Export Certificate Chain". Accept the default settings on the next page, and Save the file with an extension of .cer.
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    {{template:default}} ...lled on the same server as the Swivel server use 127.0.0.1 or localhost, a default entry may already exist for this
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  • Session Cleanup
    {{Template:Default}} ...and clears out sessions that are longer than the defined value, this is by default 2 minutes. Changing this value will impact a number of PINsafe applications
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  • Session Sharing
    {{template:default}} ...d how to implement and enable it on Swivel instances (it is not enabled by default).
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  • Settings
    {{template:default}} ...should communicate with the Core Server. It is recommended you change the default secret before putting into production
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  • Shutdown PINsafe log messages
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  • Shutdown and Power Off Procedure
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  • Single Channel Customisation How to Guide
    {{Template:default}} PINpad by default uses the below colour and images, but can be edited to display different im
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  • Single Channel How To Guide
    {{Template:default}} '''Multiple Authentications per String:''' Default No. This allows several authentication requests to be made in short success
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  • Single Channel Session Cache
    ...be used. Appliance Synchronisation and Session sharing are not enabled by default. See Also [[Session Sharing]]
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  • Software Only Installation
    {{Template:Default}} Swivel is managed by default on port 8080 by specifying the following URL:
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  • Static Routes How to Guide
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  • Stonesoft Integration
    {{template:default}} ...n to configure the login page. Depending on your needs, you can modify the default customization object or create a new customization object. There are many w
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  • Support Ticket How To Guide
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  • SwivelAdminRequest Documentation
    Constructor for request using default settings.
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  • SwivelAuthClient Documentation
    ...ally, when using this class within an ASP.Net application, you can use the default constructor to create a new instance of this class. This will read settings
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  • SwivelSettings Documentation
    Set sensible default values for all settings.
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  • Swivel Accessibility in Authentication
    ...based upon the username, the request (image) has a configurable lifespan (default 120 seconds) to provide a security string that can be refreshed by user dem
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  • Swivel Account Inactive
    '''Inactive account expiry (days):''' default: 0. The number of days after which the account will be locked if it is not '''Account inactive warning (days):''' default 0. The number of days to warn the user in advance of account expiry.
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  • Swivel Combined Client
    {{Template:default}} * The remaining entries can be left as default for now. Click Apply.
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  • Swivel Deployment
    {{Template:Default}} For security, by default Swivel appliances provide desperation between management on port 8080 and e
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  • Swivel Install Information Notes for Engineers
    |IP Default |Default 192.168.0.38
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  • Swivel Remote Sync Client
    {{Template:Default}} '''Username attribute:''' Indicates the username’s name attribute. By default: sAMAccountName
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  • Swivel Windows Credential Provider
    {{template:default}} ...Credential Provider from the "File > Export Settings" option, keeping the default name.
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  • Symptoms
    [[Category:default]]
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  • Systor Vest SMS Gateway
    {{Template:default}} '''Identifier:''' Default: Systor Vest, the name of the transport, must be unique
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  • TURing
    {{Template:Default}} ...e. The length of time that the TURing is valid for is configurable, with a default of two minutes. For other methods of authentication see [[Authentication Me
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  • Taskbar User Guide
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  • Taskbar for Apple OS X
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  • Taskbar for Windows
    {{Template:Default}} ...separate profiles for different Windows users. Administrators can define a default profile that will be used by anyone who doesn't have a personal profile. It
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  • Telephone Authentication
    {{Template:Default}} ...ver. On Swivel virtual and hardware appliances a local agent will exist by default.
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  • Testing PINsafe Installations
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  • Thread Dump How To Guide
    {{Template:default}} The results of the Thread Dump by default are sent to /var/log/tomcat/catalina.out on PINsafe appliances, unless Tomc
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  • Timezone
    {{Template:Default}} The Swivel appliances are by default set to use GMT with daylight savings (BST).
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  • Token
    {{Template:Default}} '''OTP Length:''', default 6, the [[Swivel OATH HOTP Hardware Token]] is a six digit token.
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  • Tomcat 6 SSL
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  • Tomcat stops after logout out of CMI
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  • Transient Data Storage
    {{Template:Default}} == Transient Data Storage Default path ==
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  • Transport Attribute
    {{Template:default}} ...information related to their transport. This transport attribute can be a default LDAP attribute or a custom attribute field. Custom attributes can be config
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  • Transport Configuration
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  • Transports Custom Installation
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  • Transports How To Guide
    {{Template:default}} ...at a user remembers a pattern rather than a PIN. The red numbers show the default PIN number settings and map a PIN to the pattern. The One Time Code is deri
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  • Troubleshooting Files FAQ
    {{Template:default}} ...es of these files are the dates on which the archive is created, so if the default rotation schedule is maintained, where logs are archived early in the morni
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  • Trusted Domains in Active Directory
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  • Two Stage Authentication How to Guide
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  • USAMOverview
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  • Unlock User Fails
    ...re not listed here (it is recommended that they should be changed from the default anyway). If you are uncertain of the credentials, please contact Swivel Sec
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  • Upgrade
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  • Upgrade Process for appliances 2.0.9 or older
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  • Upgrading PINsafe on Microsoft Windows
    {{Template:Default}} ...bar icon and select Configure. Select the Java tab, and make sure that Use default is checked.
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  • Upgrading Swivel 3-2 to 3-9 on Microsoft Windows
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  • Upgrading from Swivel 3-9-1 on Microsoft Windows
    {{Template:Default}} ** Login to Swivel admin (the DB is shipping) using the default credentials
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  • Upgrading from Swivel 3-9 and Earlier on Microsoft Windows
    {{Template:Default}} * Login to Swivel admin (the DB is shipping) using the default credentials
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  • User Administration How to guide
    {{Template:default}} '''Max No. Users:''' The number of users to display, default 500, also displayed is (x users in this repository). Note this is not the m
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  • User Alerts
    {{Template:Default}} '''PIN expiry warning:''' Options Yes/No, default Yes, users are notified when their PIN will [[PIN_Expiry_How_to_Guide |expi
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  • User Attributes How To
    {{Template:Default}} By default the Attributes are taken from the users repository. From Swivel version 3.1
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  • User Portal
    {{Template:Default}} See [[How to run PINsafe on non-default ports]]
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  • User Portal - old
    {{Template:Default}} ...tch the one set on the Swivel Appliance, leave the other settings at their default.
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  • User Synchronisation
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  • User login fails
    Has the single channel image or on demand SMS timed out (default 120 seconds) see [[Session Cleanup]] ...l, and once started will expect a single channel login until it times out (default 120 seconds) see [[Session Cleanup]]
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  • User sync stops working
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  • Users missing from display
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  • V3 Appliance Alerts
    {{template:default}} *At least one disk must be configured (default settings will suffice).
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  • V3 Appliance Backup and Restore
    By default, full backups are made daily on each Swivel appliance at 4 a.m. This sectio ...ials of Username: admin and Password: lockbox (unless you’ve changed the default password in which case use your new password)
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  • V3 Appliance Database Sync
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  • V3 Appliance Insufficient Permissions
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  • V3 & V4 Appliance Quick Start
    ...ccess the appliance you will be prompted for a username and password. The default settings for this are:
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  • V3 Appliance Reference
    {{template:default}} | 3 || Change Default Gateway || Change the default gateway IP address
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  • V3 Appliance SSL Certificate
    {{template:default}} ...r use the default self-signed certificate that ships with the appliance by default, or generate a new self-signed certificate with a custom Common Name (CN) /
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  • V3 Setup HA Pair
    {{template:default}} Note: The 172.16.0.x default addresses for the eth1 interfaces can remain as they are if using a crossov
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  • VIP Status
    {{Template:Default}} ...the same network may cause issues as they use multicast on port 694 UDP by default.
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  • VIP on PINsafe Appliances
    {{Template:Default}} ...Primary Master and Standby Master, by selecting in the CMI Advanced, then Default Running Services, select Heartbeat so that it displays ON. To manually star
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  • VIP problem
    ...re that Heartbeat and Mon are set to start on boot. On the [[CMI]] set the default running processes to Yes for Heartbeat and Mon.
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  • VMWare Converter How to Guide
    {{Template:default}}
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  • VMWare How To Guide
    {{Template:default}} ...is to login to the CMI though the virtual machine console or by SSH to the default IP address to configure the appliance.
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  • VMware View (Horizon)
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  • VPN login troubleshooting
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  • Version 3 Appliance
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  • Version Information
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  • Versions FAQ
    ...ite occurs. In addition, the feature includes the ability to set different default configurations for scheduled jobs where required. This provides customers w ...nge the context from the default. As integration products are updated, the default context will be changed to fit with the new naming.
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  • View Security Strings How To Guide
    {{Template:Default}} ...ngle Channel image will prevent use of other authentication methods in the default time period until the expected single channel authentication is made. A new
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  • Virtual Appliance Server Specification
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  • Voice Authentication
    {{Template:Default}}
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  • Vulnerabilities
    * Change the admin user CMI password from the default."
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  • WatchGuard Firebox
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  • Webmin How To Guide
    {{Template:default}} ...n 3 Appliances. You can enable Webmin from the CMI menu, under Appliance > Default Running Services > Webmin. Note that this does NOT start Webmin immediately
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  • Website Integration
    {{template:default}}
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  • Why upgrade to v3
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  • Wiki
    {{Template:default}} {{Template:default}}
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  • WinSCP How To Guide
    {{Template:default}} * Enter the IP address of the Swivel appliance into the Host Name field (the default out of the box IP address is 192.168.0.35);
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